THE HIGHLANDS GUEST CARE CENTER — Nursing Home in DALLAS, TX

9009 FOREST LN, DALLAS, TX, 75243 | 9727831771

CMS Five-Star Rating

★★☆☆☆ 2/5

Based on health inspections, staffing, and quality measures

Facility Overview

Medicare Medicaid
Certified Beds116
Average Residents/Day80.3
CMS Certification Number675447

Staffing Levels

Hours Per Resident Day (HPRD)

Total Nurse Staffing 3.06 HPRD
RN Staffing 0.52 HPRD

Health Inspection Findings & Deficiencies

Most Recent Inspection December 30, 2025
Total Deficiencies 2

THE HIGHLANDS GUEST CARE CENTER had 2 health inspection deficiencies on its most recent inspection (December 30, 2025).

Inspection Findings — December 30, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (Level D)
    Corrected — January 10, 2026
  • Post nurse staffing information every day. (Level C)
    Corrected — January 10, 2026
CareQED Analysis

The Highlands Guest Care Center is a 116-bed nursing home in Dallas, Texas. It holds a 2-star CMS overall rating. Total nurse staffing is 3.1 hours per resident day, below the Texas average of 3.4. Its most recent inspection, in December 2025, cited 2 deficiencies, none of them severe. It is on CMS's Special Focus Facility list, a designation for persistently poor-performing nursing homes. CMS has flagged this facility with an abuse icon.

The most recent inspection found only a small number of non-severe deficiencies, which suggests the latest problems were limited in scope. However, the facility is on CMS’s Special Focus list and has an abuse flag, so it’s important to ask what specific steps have been taken to address the abuse and supervision concerns and to prevent recurrence.

Frequently Asked Questions

Is THE HIGHLANDS GUEST CARE CENTER Medicare and Medicaid certified?

THE HIGHLANDS GUEST CARE CENTER is Medicare certified and Medicaid certified according to CMS data.

What is THE HIGHLANDS GUEST CARE CENTER's CMS star rating?

THE HIGHLANDS GUEST CARE CENTER has an overall CMS rating of 2 out of 5 stars.

How is staffing at THE HIGHLANDS GUEST CARE CENTER?

THE HIGHLANDS GUEST CARE CENTER reports 3.06486 total nurse hours per resident day.

Has THE HIGHLANDS GUEST CARE CENTER had health inspection deficiencies?

On its most recent inspection, THE HIGHLANDS GUEST CARE CENTER had 2 total deficiencies, including 0 classified as severe.

How many beds does THE HIGHLANDS GUEST CARE CENTER have?

THE HIGHLANDS GUEST CARE CENTER has 116 certified beds.

Data Source

This information is sourced from official CMS (Centers for Medicare & Medicaid Services) public datasets.

CMS Provider Information updated May 1, 2026.

CMS Survey Summary updated May 1, 2026.

CMS Health Deficiencies updated May 1, 2026.

CareQED last updated June 22, 2026.

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