Five Points at Lake Highlands Nursing and Rehab — Nursing Home in Dallas, TX

9009 White Rock Tr, Dallas, TX, 75238 | 2143553300

CMS Five-Star Rating

★☆☆☆☆ 1/5

Based on health inspections, staffing, and quality measures

Facility Overview

Medicare Medicaid
Certified Beds280
Average Residents/Day171.6
CMS Certification Number455895

Staffing Levels

Hours Per Resident Day (HPRD)

Total Nurse Staffing 3.07 HPRD
RN Staffing 0.32 HPRD

Health Inspection Findings & Deficiencies

Most Recent Inspection December 11, 2025
Total Deficiencies 6 1 Severe

Five Points at Lake Highlands Nursing and Rehab had 6 health inspection deficiencies on its most recent inspection (December 11, 2025), including 1 classified as severe.

Inspection Findings — December 11, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (Level D)
    Corrected — December 12, 2025
  • Provide care and assistance to perform activities of daily living for any resident who is unable. (Level D)
    Corrected — December 12, 2025
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (Level D)
    Corrected — December 12, 2025
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (Level J)
    Corrected — September 30, 2025
  • Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. (Level D)
    Corrected — December 12, 2025
  • Provide bedrooms that don't allow residents to see each other when privacy is needed. (Level D)
    Corrected — December 12, 2025
CareQED Analysis

Five Points at Lake Highlands Nursing and Rehab is a 280-bed nursing home in Dallas, Texas. It holds a 1-star CMS overall rating. Total nurse staffing is 3.1 hours per resident day, below the Texas average of 3.4. Its most recent inspection, in December 2025, cited 6 deficiencies, one of them severe.

Nothing on the fact sheet stands out as a clear strength. You should ask the facility how it is addressing the recent inspection findings—especially the serious citation related to care and safety—and what changes it has made to staffing and care-planning so residents get consistent help with daily needs and emergency response.

Frequently Asked Questions

Is Five Points at Lake Highlands Nursing and Rehab Medicare and Medicaid certified?

Five Points at Lake Highlands Nursing and Rehab is Medicare certified and Medicaid certified according to CMS data.

What is Five Points at Lake Highlands Nursing and Rehab's CMS star rating?

Five Points at Lake Highlands Nursing and Rehab has an overall CMS rating of 1 out of 5 stars.

How is staffing at Five Points at Lake Highlands Nursing and Rehab?

Five Points at Lake Highlands Nursing and Rehab reports 3.06988 total nurse hours per resident day.

Has Five Points at Lake Highlands Nursing and Rehab had health inspection deficiencies?

On its most recent inspection, Five Points at Lake Highlands Nursing and Rehab had 6 total deficiencies, including 1 classified as severe.

How many beds does Five Points at Lake Highlands Nursing and Rehab have?

Five Points at Lake Highlands Nursing and Rehab has 280 certified beds.

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Data Source

This information is sourced from official CMS (Centers for Medicare & Medicaid Services) public datasets.

CMS Provider Information updated May 1, 2026.

CMS Survey Summary updated May 1, 2026.

CMS Health Deficiencies updated May 1, 2026.

CareQED last updated June 22, 2026.

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