The Friendly Home — Nursing Home in Rochester, NY
CMS Five-Star Rating
Based on health inspections, staffing, and quality measures
Facility Overview
| Certified Beds | 200 |
|---|---|
| Average Residents/Day | 172.3 |
| CMS Certification Number | 335476 |
Staffing Levels
Hours Per Resident Day (HPRD)
| Total Nurse Staffing | 4.46 HPRD |
|---|---|
| RN Staffing | 0.49 HPRD |
Health Inspection Findings & Deficiencies
The Friendly Home had 7 health inspection deficiencies on its most recent inspection (December 19, 2025).
Inspection Findings — December 19, 2025
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Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (Level D)Corrected — February 17, 2026
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Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. (Level E)Corrected — February 17, 2026
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Ensure services provided by the nursing facility meet professional standards of quality. (Level E)Corrected — February 17, 2026
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Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (Level D)Corrected — February 17, 2026
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Provide and implement an infection prevention and control program. (Level D)Corrected — February 17, 2026
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Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (Level E)Corrected — February 17, 2026
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Ensure that residents are free from significant medication errors. (Level D)Corrected — February 17, 2026
The Friendly Home is a 200-bed nursing home in Rochester, New York. It holds a 3-star CMS overall rating. Total nurse staffing is 4.5 hours per resident day, above the New York average of 3.7. Its most recent inspection, in December 2025, cited 7 deficiencies, none of them severe.
The facility's stronger-than-average nurse staffing suggests more hands-on care than many nearby homes. However, the most recent inspection cited several issues related to resident rights, psychotropic medication use, infection control and safety, so you'll want to ask how those concerns were addressed and what changes are in place now.
Frequently Asked Questions
Is The Friendly Home Medicare and Medicaid certified?
The Friendly Home is Medicare certified and Medicaid certified according to CMS data.
What is The Friendly Home's CMS star rating?
The Friendly Home has an overall CMS rating of 3 out of 5 stars.
How is staffing at The Friendly Home?
The Friendly Home reports 4.46274 total nurse hours per resident day.
Has The Friendly Home had health inspection deficiencies?
On its most recent inspection, The Friendly Home had 7 total deficiencies, including 0 classified as severe.
How many beds does The Friendly Home have?
The Friendly Home has 200 certified beds.
Nearby Nursing Homes
- Blossom Health Care Center Inc. — 1/5 — 1.8 mi
- Penfield Place — 5/5 — 2.1 mi
- Jewish Home of Rochester — 5/5 — 2.9 mi
- The Brightonian, Inc — 5/5 — 2.9 mi
- Highlands Living Center — 2/5 — 3.1 mi
- The Highlands at Brighton — 3/5 — 3.5 mi
Data Source
This information is sourced from official CMS (Centers for Medicare & Medicaid Services) public datasets.
CMS Provider Information updated May 1, 2026.
CMS Survey Summary updated May 1, 2026.
CMS Health Deficiencies updated May 1, 2026.
CareQED last updated June 22, 2026.