Highlands Living Center — Nursing Home in Pittsford, NY
CMS Five-Star Rating
Based on health inspections, staffing, and quality measures
Facility Overview
| Certified Beds | 122 |
|---|---|
| Average Residents/Day | 113.0 |
| CMS Certification Number | 335786 |
Staffing Levels
Hours Per Resident Day (HPRD)
| Total Nurse Staffing | 3.37 HPRD |
|---|---|
| RN Staffing | 0.45 HPRD |
Health Inspection Findings & Deficiencies
Highlands Living Center had 8 health inspection deficiencies on its most recent inspection (February 19, 2025).
Inspection Findings — February 19, 2025
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Ensure medication error rates are not 5 percent or greater. (Level D)Corrected — April 15, 2025
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Respond appropriately to all alleged violations. (Level E)Corrected — April 15, 2025
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Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (Level D)Corrected — April 15, 2025
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Provide care and assistance to perform activities of daily living for any resident who is unable. (Level D)Corrected — April 15, 2025
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Ensure that residents are free from significant medication errors. (Level D)Corrected — April 15, 2025
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Provide and implement an infection prevention and control program. (Level D)Corrected — April 15, 2025
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Make sure that a working call system is available in each resident's bathroom and bathing area. (Level E)Corrected — April 15, 2025
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Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. (Level E)Corrected — April 15, 2025
Highlands Living Center is a 122-bed nursing home in Pittsford, New York. It holds a 2-star CMS overall rating. Total nurse staffing is 3.4 hours per resident day, below the New York average of 3.7. Its most recent inspection, in February 2025, cited 8 deficiencies, none of them severe.
The facility’s most recent inspection noted multiple deficiencies but none were assessed as severe, which suggests problems were caught without findings at the highest levels. You may want to ask what specific changes the home has made to reduce medication errors and strengthen medication administration processes going forward.
Frequently Asked Questions
Is Highlands Living Center Medicare and Medicaid certified?
Highlands Living Center is Medicare certified and Medicaid certified according to CMS data.
What is Highlands Living Center's CMS star rating?
Highlands Living Center has an overall CMS rating of 2 out of 5 stars.
How is staffing at Highlands Living Center?
Highlands Living Center reports 3.36747 total nurse hours per resident day.
Has Highlands Living Center had health inspection deficiencies?
On its most recent inspection, Highlands Living Center had 8 total deficiencies, including 0 classified as severe.
How many beds does Highlands Living Center have?
Highlands Living Center has 122 certified beds.
Nearby Nursing Homes
- Penfield Place — 5/5 — 3.1 mi
- The Friendly Home — 3/5 — 3.1 mi
- Crest Manor Living and Rehabilitation Center — 1/5 — 3.2 mi
- Fairport Rehabilitation and Nursing Center — 1/5 — 3.3 mi
- Aaron Manor Rehabilitation and Nursing Center — 4/5 — 3.4 mi
- Jewish Home of Rochester — 5/5 — 4.2 mi
Data Source
This information is sourced from official CMS (Centers for Medicare & Medicaid Services) public datasets.
CMS Provider Information updated May 1, 2026.
CMS Survey Summary updated May 1, 2026.
CMS Health Deficiencies updated May 1, 2026.
CareQED last updated June 22, 2026.