NORTH COUNTRY NURSING & REHABILITATION CENTER — Nursing Home in MASSENA, NY

182 HIGHLAND ROAD, MASSENA, NY, 13662 | 3157699956

CMS Five-Star Rating

★★☆☆☆ 2/5

Based on health inspections, staffing, and quality measures

Facility Overview

Medicare Medicaid
Certified Beds140
Average Residents/Day133.2
CMS Certification Number335619

Staffing Levels

Hours Per Resident Day (HPRD)

Total Nurse Staffing 3.84 HPRD
RN Staffing 0.94 HPRD

Health Inspection Findings & Deficiencies

Most Recent Inspection August 15, 2025
Total Deficiencies 5

NORTH COUNTRY NURSING & REHABILITATION CENTER had 5 health inspection deficiencies on its most recent inspection (August 15, 2025).

Inspection Findings — August 15, 2025

  • Provide enough food/fluids to maintain a resident's health. (Level D)
    Corrected — September 18, 2025
  • Dispose of garbage and refuse properly. (Level D)
    Corrected — September 18, 2025
  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. (Level F)
    Corrected — September 18, 2025
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (Level F)
    Corrected — September 18, 2025
  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. (Level D)
    Corrected — September 18, 2025
CareQED Analysis

North Country Nursing & Rehabilitation Center is a 140-bed nursing home in Massena, New York. It holds a 2-star CMS overall rating. Total nurse staffing is 3.8 hours per resident day, above the New York average of 3.7. Its most recent inspection, in August 2025, cited 5 deficiencies, none of them severe.

The facility appears to have somewhat stronger nurse staffing than many nearby homes, which can support daily care needs. However, the most recent inspection noted problems with the infection prevention program, so you may want to ask how they’ve addressed those infection-control issues and what ongoing monitoring is in place.

Frequently Asked Questions

Is NORTH COUNTRY NURSING & REHABILITATION CENTER Medicare and Medicaid certified?

NORTH COUNTRY NURSING & REHABILITATION CENTER is Medicare certified and Medicaid certified according to CMS data.

What is NORTH COUNTRY NURSING & REHABILITATION CENTER's CMS star rating?

NORTH COUNTRY NURSING & REHABILITATION CENTER has an overall CMS rating of 2 out of 5 stars.

How is staffing at NORTH COUNTRY NURSING & REHABILITATION CENTER?

NORTH COUNTRY NURSING & REHABILITATION CENTER reports 3.83522 total nurse hours per resident day.

Has NORTH COUNTRY NURSING & REHABILITATION CENTER had health inspection deficiencies?

On its most recent inspection, NORTH COUNTRY NURSING & REHABILITATION CENTER had 5 total deficiencies, including 0 classified as severe.

How many beds does NORTH COUNTRY NURSING & REHABILITATION CENTER have?

NORTH COUNTRY NURSING & REHABILITATION CENTER has 140 certified beds.

Nearby Nursing Homes

Data Source

This information is sourced from official CMS (Centers for Medicare & Medicaid Services) public datasets.

CMS Provider Information updated May 1, 2026.

CMS Survey Summary updated May 1, 2026.

CMS Health Deficiencies updated May 1, 2026.

CareQED last updated June 22, 2026.

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