MASSENA REHABILITATION & NURSING CENTER — Nursing Home in MASSENA, NY
CMS Five-Star Rating
Based on health inspections, staffing, and quality measures
Facility Overview
| Certified Beds | 160 |
|---|---|
| Average Residents/Day | 145.8 |
| CMS Certification Number | 335592 |
Staffing Levels
Hours Per Resident Day (HPRD)
| Total Nurse Staffing | 3.27 HPRD |
|---|---|
| RN Staffing | 0.53 HPRD |
Health Inspection Findings & Deficiencies
MASSENA REHABILITATION & NURSING CENTER had 15 health inspection deficiencies on its most recent inspection (August 15, 2025).
Inspection Findings — August 15, 2025
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Ensure that residents are fully informed and understand their health status, care and treatments. (Level D)Corrected — October 10, 2025
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Ensure residents have reasonable access to and privacy in their use of communication methods. (Level D)Corrected — October 10, 2025
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Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. (Level E)Corrected — October 10, 2025
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Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (Level D)Corrected — October 10, 2025
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Ensure each resident must receive and the facility must provide necessary behavioral health care and services. (Level D)Corrected — October 10, 2025
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Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (Level E)Corrected — October 10, 2025
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Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. (Level F)Corrected — October 10, 2025
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Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. (Level D)Corrected — October 10, 2025
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Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. (Level E)Corrected — October 10, 2025
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Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (Level F)Corrected — October 10, 2025
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Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service. (Level D)Corrected — October 10, 2025
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Provide and implement an infection prevention and control program. (Level D)Corrected — October 10, 2025
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Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (Level D)Corrected — October 10, 2025
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Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (Level E)Corrected — October 10, 2025
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Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. (Level E)Corrected — October 10, 2025
Massena Rehabilitation & Nursing Center is a 160-bed nursing home in Massena, New York. It holds a 1-star CMS overall rating. Total nurse staffing is 3.3 hours per resident day, below the New York average of 3.7. Its most recent inspection, in August 2025, cited 15 deficiencies, none of them severe.
The facility shows signs of struggle with quality and staffing, and recent inspections raised multiple concerns about care, communication, supervision and behavioral-health services, though the cited problems were not classified as severe. It would be reasonable to ask what specific, recent steps the nursing home is taking to address those inspection findings and to improve nurse staffing and oversight.
Frequently Asked Questions
Is MASSENA REHABILITATION & NURSING CENTER Medicare and Medicaid certified?
MASSENA REHABILITATION & NURSING CENTER is Medicare certified and Medicaid certified according to CMS data.
What is MASSENA REHABILITATION & NURSING CENTER's CMS star rating?
MASSENA REHABILITATION & NURSING CENTER has an overall CMS rating of 1 out of 5 stars.
How is staffing at MASSENA REHABILITATION & NURSING CENTER?
MASSENA REHABILITATION & NURSING CENTER reports 3.27159 total nurse hours per resident day.
Has MASSENA REHABILITATION & NURSING CENTER had health inspection deficiencies?
On its most recent inspection, MASSENA REHABILITATION & NURSING CENTER had 15 total deficiencies, including 0 classified as severe.
How many beds does MASSENA REHABILITATION & NURSING CENTER have?
MASSENA REHABILITATION & NURSING CENTER has 160 certified beds.
Nearby Nursing Homes
- NORTH COUNTRY NURSING & REHABILITATION CENTER — 2/5 — 2.2 mi
Data Source
This information is sourced from official CMS (Centers for Medicare & Medicaid Services) public datasets.
CMS Provider Information updated May 1, 2026.
CMS Survey Summary updated May 1, 2026.
CMS Health Deficiencies updated May 1, 2026.
CareQED last updated June 22, 2026.