COMPLETE CARE AT REGENT LLC — Nursing Home in HACKENSACK, NJ

50 POLIFLY ROAD, HACKENSACK, NJ, 07601 | 2016461166

CMS Five-Star Rating

★★☆☆☆ 2/5

Based on health inspections, staffing, and quality measures

Facility Overview

Medicare Medicaid
Certified Beds180
Average Residents/Day165.8
CMS Certification Number315295

Staffing Levels

Hours Per Resident Day (HPRD)

Total Nurse Staffing 3.22 HPRD
RN Staffing 0.60 HPRD

Health Inspection Findings & Deficiencies

Most Recent Inspection February 3, 2025
Total Deficiencies 17

COMPLETE CARE AT REGENT LLC had 17 health inspection deficiencies on its most recent inspection (February 3, 2025).

Inspection Findings — February 3, 2025

  • Reasonably accommodate the needs and preferences of each resident. (Level D)
    Corrected — February 21, 2025
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (Level E)
    Corrected — February 24, 2025
  • Develop and implement policies and procedures to prevent abuse, neglect, and theft. (Level E)
    Corrected — March 10, 2025
  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. (Level E)
    Corrected — March 10, 2025
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (Level D)
    Corrected — February 21, 2025
  • Provide activities to meet all resident's needs. (Level D)
    Corrected — March 10, 2025
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals. (Level D)
    Corrected — February 21, 2025
  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. (Level D)
    Corrected — February 21, 2025
  • Provide safe and appropriate respiratory care for a resident when needed. (Level E)
    Corrected — February 24, 2025
  • Post nurse staffing information every day. (Level D)
    Corrected — February 21, 2025
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (Level F)
    Corrected — February 21, 2025
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (Level D)
    Corrected — February 24, 2025
  • Make sure that a working call system is available in each resident's bathroom and bathing area. (Level F)
    Corrected — February 21, 2025
  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. (Level D)
    Corrected — February 24, 2025
  • Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training. (Level D)
    Corrected — February 24, 2025
  • Ensure each resident receives an accurate assessment. (Level D)
    Corrected — February 24, 2025
  • Ensure services provided by the nursing facility meet professional standards of quality. (Level D)
    Corrected — March 10, 2025
CareQED Analysis

Complete Care at Regent LLC is a 180-bed nursing home in Hackensack, New Jersey. It holds a 2-star CMS overall rating. Total nurse staffing is 3.2 hours per resident day, below the New Jersey average of 3.9. Its most recent inspection, in February 2025, cited 17 deficiencies, none of them severe.

The facility’s most recent inspection did not turn up any severe deficiencies, which is a positive sign about serious safety problems. You’ll want to ask how the home is addressing its below‑average nurse staffing levels and what steps they take to make sure residents’ care plans and daily needs — including activities — are consistently met.

Frequently Asked Questions

Is COMPLETE CARE AT REGENT LLC Medicare and Medicaid certified?

COMPLETE CARE AT REGENT LLC is Medicare certified and Medicaid certified according to CMS data.

What is COMPLETE CARE AT REGENT LLC's CMS star rating?

COMPLETE CARE AT REGENT LLC has an overall CMS rating of 2 out of 5 stars.

How is staffing at COMPLETE CARE AT REGENT LLC?

COMPLETE CARE AT REGENT LLC reports 3.22271 total nurse hours per resident day.

Has COMPLETE CARE AT REGENT LLC had health inspection deficiencies?

On its most recent inspection, COMPLETE CARE AT REGENT LLC had 17 total deficiencies, including 0 classified as severe.

How many beds does COMPLETE CARE AT REGENT LLC have?

COMPLETE CARE AT REGENT LLC has 180 certified beds.

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Data Source

This information is sourced from official CMS (Centers for Medicare & Medicaid Services) public datasets.

CMS Provider Information updated May 1, 2026.

CMS Survey Summary updated May 1, 2026.

CMS Health Deficiencies updated May 1, 2026.

CareQED last updated June 22, 2026.

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