COMPLETE CARE AT PROSPECT HEIGHTS LLC — Nursing Home in HACKENSACK, NJ
CMS Five-Star Rating
Based on health inspections, staffing, and quality measures
Facility Overview
| Certified Beds | 196 |
|---|---|
| Average Residents/Day | 108.5 |
| CMS Certification Number | 315460 |
Staffing Levels
Hours Per Resident Day (HPRD)
| Total Nurse Staffing | 3.78 HPRD |
|---|---|
| RN Staffing | 0.74 HPRD |
Health Inspection Findings & Deficiencies
COMPLETE CARE AT PROSPECT HEIGHTS LLC had 19 health inspection deficiencies on its most recent inspection (January 29, 2026).
Inspection Findings — January 29, 2026
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Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. (Level D)Corrected — February 2, 2026
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Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. (Level D)Corrected — February 2, 2026
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Ensure each resident receives an accurate assessment. (Level D)Corrected — February 2, 2026
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Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (Level D)Corrected — February 2, 2026
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Ensure services provided by the nursing facility meet professional standards of quality. (Level D)Corrected — February 2, 2026
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Provide appropriate treatment and care according to orders, resident’s preferences and goals. (Level D)Corrected — February 2, 2026
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Provide appropriate pressure ulcer care and prevent new ulcers from developing. (Level D)Corrected — February 2, 2026
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Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. (Level D)Corrected — February 2, 2026
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Provide safe, appropriate dialysis care/services for a resident who requires such services. (Level D)Corrected — February 2, 2026
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Post nurse staffing information every day. (Level D)Corrected — February 2, 2026
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Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. (Level D)Corrected — February 2, 2026
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Ensure each resident’s drug regimen must be free from unnecessary drugs. (Level D)Corrected — February 2, 2026
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Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (Level D)Corrected — February 2, 2026
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Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (Level F)Corrected — February 2, 2026
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Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. (Level F)Corrected — February 2, 2026
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Provide and implement an infection prevention and control program. (Level E)Corrected — February 2, 2026
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Keep all essential equipment working safely. (Level D)Corrected — February 2, 2026
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Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (Level E)Corrected — February 2, 2026
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Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. (Level D)Corrected — February 2, 2026
Complete Care at Prospect Heights LLC is a 196-bed nursing home in Hackensack, New Jersey. It holds a 1-star CMS overall rating. Total nurse staffing is 3.8 hours per resident day, below the New Jersey average of 3.9. Its most recent inspection, in January 2026, cited 19 deficiencies, none of them severe.
A clear positive is that the recent inspection’s citations, while numerous, did not include severe-level issues. You should ask how the facility ensures assessments are accurate and care plans are completed and reviewed promptly by an interdisciplinary team, since several citations relate to assessment and care-planning processes.
Frequently Asked Questions
Is COMPLETE CARE AT PROSPECT HEIGHTS LLC Medicare and Medicaid certified?
COMPLETE CARE AT PROSPECT HEIGHTS LLC is Medicare certified and Medicaid certified according to CMS data.
What is COMPLETE CARE AT PROSPECT HEIGHTS LLC's CMS star rating?
COMPLETE CARE AT PROSPECT HEIGHTS LLC has an overall CMS rating of 1 out of 5 stars.
How is staffing at COMPLETE CARE AT PROSPECT HEIGHTS LLC?
COMPLETE CARE AT PROSPECT HEIGHTS LLC reports 3.78134 total nurse hours per resident day.
Has COMPLETE CARE AT PROSPECT HEIGHTS LLC had health inspection deficiencies?
On its most recent inspection, COMPLETE CARE AT PROSPECT HEIGHTS LLC had 19 total deficiencies, including 0 classified as severe.
How many beds does COMPLETE CARE AT PROSPECT HEIGHTS LLC have?
COMPLETE CARE AT PROSPECT HEIGHTS LLC has 196 certified beds.
Nearby Nursing Homes
- CAREONE AT WELLINGTON — 3/5 — 0.7 mi
- ATLAS REHABILITATION AND HEALTHCARE AT MAYWOOD — 4/5 — 0.8 mi
- COMPLETE CARE AT REGENT LLC — 2/5 — 1.1 mi
- ALARIS HEALTH AT THE CHATEAU — 4/5 — 1.2 mi
- CareOne At Teaneck — 5/5 — 2.5 mi
- FAMILY OF CARING AT TEANECK LLC — 5/5 — 2.6 mi
Data Source
This information is sourced from official CMS (Centers for Medicare & Medicaid Services) public datasets.
CMS Provider Information updated May 1, 2026.
CMS Survey Summary updated May 1, 2026.
CMS Health Deficiencies updated May 1, 2026.
CareQED last updated June 22, 2026.