WYNDHAM LAKES JACKSONVILLE — Assisted Living in Jacksonville, Florida

Wyndham Lakes Jacksonville is a 258-bed assisted living facility in Jacksonville, Duval County, Florida. Its CareQED grade is 52 out of 100 — a below-average record based on Florida AHCA inspection findings. AHCA records include 4 serious (Class 1 or 2) violations. Care options include memory care, 24-hour on-site nursing. It accepts Medicaid. It has operated under Pacifica Augustine Road, Llc for about 9 years. The facility provides on-site memory care and continuous nursing coverage, which may help if those services are important for your loved one. However, the facility has a below-average inspection record with multiple substantiated complaints and sanctions, so you should ask management what changes they've made to address those quality and compliance issues.

CareQED Score

CareQED Score: 52/100 — Below-average record. This is CareQED's summary of Florida AHCA's published inspection findings, not an AHCA rating. How the Score works.

Inspection & Enforcement (AHCA)

• Class 1 violations: 0
• Class 2 violations: 4
• Class 3 violations: 7
• Class 4 violations: 0
• Unclassified: 2
• Substantiated complaints: 11
• Sanctions/final orders: 3
• Serious (Class 1+2) findings: 4

Care & Payment

• Memory care offered
• 24-hour on-site nursing
• Accepts Medicaid

Activities & Services

• Nurse availability: Direct 24hr
• Activities: Arts and Crafts, Cooking Classes, Dancing, Exercise Classes, Games/Cards, Gardening, Music Programs, Shopping, Social Events/Outings, Theater and Movies, Yoga
• Special programs & services: Audiology, Memory Care, Occupational Therapy, Pet Therapy, Physical Therapy, Speech Therapy, Other

Licensed beds: 258 · For-Profit · Operator since 2016 · Fines: $22,500 · 10660 OLD ST AUGUSTINE RD, JACKSONVILLE, FL, 32257-1076 · (904) 262-4600

Source: Florida Agency for Health Care Administration (AHCA), as of 2026-06-21. Not affiliated with AHCA; verify directly. Methodology.