BROOKDALE MANDARIN — Assisted Living in Jacksonville, Florida
Brookdale Mandarin is a 170-bed assisted living facility in Jacksonville, Florida. Its CareQED Score is 74 out of 100 (Mixed record), based on Florida AHCA inspection findings. AHCA records include 1 serious (Class 1 or 2) violation. The record also includes 1 state sanction or final order, a formal enforcement signal. Care options include 24-hour on-site nursing, limited nursing services (LNS). It accepts the Medicaid Assisted Living waiver and VA benefits. It has operated under Summerville at Mandarin LLC for about 10 years.
Serious enforcement findings are the dominant driver of this score, including a state sanction on record that weighs heavily despite the facility bringing cited issues into compliance. Inspectors and complaint investigations have repeatedly flagged resident care as the recurring problem area; while those citations have been corrected and no deficiencies remain open, the pattern of single serious findings across successive inspections points to a steady recurrence rather than clear improvement.
CareQED Score
CareQED Score: 74/100 — Mixed record. This is CareQED's summary of Florida AHCA's published inspection findings, not an AHCA rating. How the Score works.
Inspection & Enforcement (AHCA)
- Class 1 violations: 0
- Class 2 violations: 1
- Class 3 violations: 1
- Class 4 violations: 0
- Unclassified: 0
- Substantiated complaints: 2
- Sanctions/final orders: 1
- Serious findings: 1
Care & Payment
- 24-hour on-site nursing
- Limited nursing services (LNS)
- Accepts Medicaid Assisted Living waiver
- Accepts Medicaid
- Accepts VA benefits
Activities & Services
- Nurse availability: Direct 24hr, Direct Part-Time
- Activities: Arts and Crafts, Cooking Classes, Dancing, Exercise Classes, Games/Cards, Gardening, Music Programs, Shopping, Social Events/Outings, Theater and Movies
Licensed beds: 170 · For-Profit · Operator since 2015 · Fines: $5,000 · 10790 OLD ST AUGUSTINE RD, JACKSONVILLE, FL, 32257 · (904) 260-0800
Nearby Assisted Living
- BROOKDALE MANDARIN CENTRAL — Jacksonville · 0.1 mi · CareQED Score 98/100
- WYNDHAM LAKES JACKSONVILLE — Jacksonville · 0.2 mi · CareQED Score 53/100
- HAMPTON'S LUXURY VILLAS INC — Jacksonville · 0.9 mi · CareQED Score 98/100
- BROOKDALE CROWN POINT — Jacksonville · 1.0 mi · CareQED Score 97/100
- ALMOST HOME — Jacksonville · 2.1 mi · CareQED Score 99/100
See all assisted living in Jacksonville, Florida
Source: Florida Agency for Health Care Administration (AHCA), as of 2026-06-21. Not affiliated with AHCA; verify directly. Methodology.
Inspection History (Florida AHCA)
Last inspected Feb 2026. 23 operational inspection(s) on record, including 13 complaint investigation(s) of which 6 substantiated. 11 deficiency citation(s), 100% corrected. Recurring findings: Resident Care (cited in 3 inspections).
Feb 5, 2026 · Complaint
No deficiencies cited.
Oct 9, 2025 · Standard
No deficiencies cited.
Aug 13, 2025 · Complaint
No deficiencies cited.
Aug 27, 2024 · Standard
No deficiencies cited.
Jan 12, 2024 · Complaint
No deficiencies cited.
Nov 13, 2023 · Complaint
- Resident Care (Class 2) — corrected Jan 2024
Jun 30, 2022 · Standard
- Records (Class 3) — corrected Aug 2022
Oct 7, 2020 · Complaint
No deficiencies cited.
Aug 11, 2020 · Complaint
- Emergency Management Planning (Class 3) — corrected Sep 2020
Nov 15, 2019 · Complaint
No deficiencies cited.
Jul 18, 2019 · Standard
No deficiencies cited.
Feb 11, 2019 · Complaint
- Resident Care (Class 3) — corrected Mar 2019
Jul 17, 2017 · Complaint
No deficiencies cited.
May 9, 2017 · Standard
- Limited Nursing Services (Class 3) — corrected Jun 2017
Jan 31, 2017 · Complaint
- Background Screening Clearinghouse (Class 4) — corrected May 2017
May 3, 2016 · Complaint
- Medication (Class 3) — corrected Jun 2016
Dec 22, 2015 · Standard
No deficiencies cited.
May 19, 2015 · Standard
- Food Service (Class 3) — corrected Jun 2015
Oct 30, 2014 · Monitor
No deficiencies cited.
Feb 14, 2014 · Monitor
No deficiencies cited.
Dec 31, 2013 · Complaint
No deficiencies cited.
Sep 20, 2013 · Complaint
- Resident Care (Class 2) — corrected Nov 2013
- Physical Plant (Class 3) — corrected Nov 2013
Jul 2, 2013 · Standard
- Staffing Standards (Class 3) — corrected Aug 2013