BROOKDALE MANDARIN — Assisted Living in Jacksonville, Florida

Brookdale Mandarin is a 170-bed assisted living facility in Jacksonville, Florida. Its CareQED Score is 74 out of 100 (Mixed record), based on Florida AHCA inspection findings. AHCA records include 1 serious (Class 1 or 2) violation. The record also includes 1 state sanction or final order, a formal enforcement signal. Care options include 24-hour on-site nursing, limited nursing services (LNS). It accepts the Medicaid Assisted Living waiver and VA benefits. It has operated under Summerville at Mandarin LLC for about 10 years.

Serious enforcement findings are the dominant driver of this score, including a state sanction on record that weighs heavily despite the facility bringing cited issues into compliance. Inspectors and complaint investigations have repeatedly flagged resident care as the recurring problem area; while those citations have been corrected and no deficiencies remain open, the pattern of single serious findings across successive inspections points to a steady recurrence rather than clear improvement.

CareQED Score

CareQED Score: 74/100 — Mixed record. This is CareQED's summary of Florida AHCA's published inspection findings, not an AHCA rating. How the Score works.

Inspection & Enforcement (AHCA)

Care & Payment

Activities & Services

Licensed beds: 170 · For-Profit · Operator since 2015 · Fines: $5,000 · 10790 OLD ST AUGUSTINE RD, JACKSONVILLE, FL, 32257 · (904) 260-0800

Nearby Assisted Living

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Source: Florida Agency for Health Care Administration (AHCA), as of 2026-06-21. Not affiliated with AHCA; verify directly. Methodology.

Inspection History (Florida AHCA)

Last inspected Feb 2026. 23 operational inspection(s) on record, including 13 complaint investigation(s) of which 6 substantiated. 11 deficiency citation(s), 100% corrected. Recurring findings: Resident Care (cited in 3 inspections).

Feb 5, 2026 · Complaint

No deficiencies cited.

Oct 9, 2025 · Standard

No deficiencies cited.

Aug 13, 2025 · Complaint

No deficiencies cited.

Aug 27, 2024 · Standard

No deficiencies cited.

Jan 12, 2024 · Complaint

No deficiencies cited.

Nov 13, 2023 · Complaint

  • Resident Care (Class 2) — corrected Jan 2024

Jun 30, 2022 · Standard

  • Records (Class 3) — corrected Aug 2022

Oct 7, 2020 · Complaint

No deficiencies cited.

Aug 11, 2020 · Complaint

  • Emergency Management Planning (Class 3) — corrected Sep 2020

Nov 15, 2019 · Complaint

No deficiencies cited.

Jul 18, 2019 · Standard

No deficiencies cited.

Feb 11, 2019 · Complaint

  • Resident Care (Class 3) — corrected Mar 2019

Jul 17, 2017 · Complaint

No deficiencies cited.

May 9, 2017 · Standard

  • Limited Nursing Services (Class 3) — corrected Jun 2017

Jan 31, 2017 · Complaint

  • Background Screening Clearinghouse (Class 4) — corrected May 2017

May 3, 2016 · Complaint

  • Medication (Class 3) — corrected Jun 2016

Dec 22, 2015 · Standard

No deficiencies cited.

May 19, 2015 · Standard

  • Food Service (Class 3) — corrected Jun 2015

Oct 30, 2014 · Monitor

No deficiencies cited.

Feb 14, 2014 · Monitor

No deficiencies cited.

Dec 31, 2013 · Complaint

No deficiencies cited.

Sep 20, 2013 · Complaint

  • Resident Care (Class 2) — corrected Nov 2013
  • Physical Plant (Class 3) — corrected Nov 2013

Jul 2, 2013 · Standard

  • Staffing Standards (Class 3) — corrected Aug 2013