WINDERMERE ASSISTED LIVING & MEMORY CARE — Assisted Living in Pensacola, Florida

Windermere Assisted Living & Memory Care is a 60-bed assisted living facility in Pensacola, Florida. Its CareQED Score is 15 out of 100 (Serious concerns), based on Florida AHCA inspection findings. AHCA records include 2 serious (Class 1 or 2) violations. The record also includes 2 state sanctions or final orders, a formal enforcement signal. Care options include memory care. It accepts the Medicaid Assisted Living waiver and VA benefits. It has operated under Windermere Memory Care INC for about 10 years.

Serious findings are present and weigh heavily in the score because the facility has received at least one high-severity citation that remains part of its enforcement history. Inspections repeatedly cite problems in resident care and the physical plant, with most prior citations corrected but a recent enforcement-related issue still open, and the pattern of repeat findings suggests the overall trend is steady rather than clearly improving.

CareQED Score

CareQED Score: 15/100 — Serious concerns. This is CareQED's summary of Florida AHCA's published inspection findings, not an AHCA rating. How the Score works.

Inspection & Enforcement (AHCA)

Care & Payment

Activities & Services

Licensed beds: 60 · For-Profit · Operator since 2016 · Fines: $25,000 · 7901 KIPLING ST, PENSACOLA, FL, 32514 · (850) 477-1600

Nearby Assisted Living

See all assisted living in Pensacola, Florida

Source: Florida Agency for Health Care Administration (AHCA), as of 2026-06-21. Not affiliated with AHCA; verify directly. Methodology.

Inspection History (Florida AHCA)

Last inspected Apr 2026. 19 operational inspection(s) on record, including 14 complaint investigation(s) of which 5 substantiated. 8 deficiency citation(s), 88% corrected. Recurring findings: Resident Care (cited in 2 inspections), Physical Plant (cited in 2 inspections).

Apr 9, 2026 · Complaint

  • Resident Care (Class 3) — open

Jul 17, 2025 · Complaint

No deficiencies cited.

Jan 29, 2025 · Complaint

  • Resident Care (Class 1) — corrected Feb 2025
  • Physical Plant (Class 2) — corrected Feb 2025

Apr 24, 2024 · Complaint

No deficiencies cited.

Feb 6, 2024 · Standard

No deficiencies cited.

Sep 20, 2023 · Complaint

No deficiencies cited.

Jan 26, 2023 · Complaint

No deficiencies cited.

Sep 13, 2022 · Complaint

No deficiencies cited.

Jul 20, 2022 · Complaint

  • Reporting Requirements; Electronic Submission (Class 3) — corrected Oct 2022

Nov 24, 2020 · Monitor

No deficiencies cited.

Sep 23, 2020 · Standard

  • Medication (Class 3) — corrected Oct 2020

Sep 19, 2020 · Complaint

  • Emergency Environmental Control (Class 1) — corrected Oct 2020
  • Physical Plant (Class 1) — corrected Oct 2020

Aug 25, 2020 · Complaint

No deficiencies cited.

May 14, 2020 · Complaint

No deficiencies cited.

Apr 10, 2020 · Monitor

No deficiencies cited.

Feb 18, 2020 · Complaint

No deficiencies cited.

Apr 17, 2018 · Standard

No deficiencies cited.

Jan 3, 2018 · Complaint

No deficiencies cited.

Jan 10, 2017 · Complaint

  • Risk Mgmt & QA; Adverse Incident Report (Class 3) — corrected Mar 2017