WINDERMERE ASSISTED LIVING & MEMORY CARE — Assisted Living in Pensacola, Florida

Windermere Assisted Living & Memory Care is a 60-bed assisted living facility in Pensacola, Escambia County, Florida. Its CareQED grade is 51 out of 100 — a below-average record based on Florida AHCA inspection findings. AHCA records include 2 serious (Class 1 or 2) violations. Care options include memory care. It accepts the Medicaid Assisted Living waiver and VA benefits. It has operated under Windermere Memory Care Inc for about 10 years. The facility accepts Medicaid, the Medicaid waiver and VA benefits, which can make it more accessible for residents relying on those payment sources. However, the state record shows a below‑average inspection history with multiple substantiated complaints and sanctions, so you should ask management what specific corrective actions were taken and how they monitor safety and care improvements.

CareQED Score

CareQED Score: 51/100 — Below-average record. This is CareQED's summary of Florida AHCA's published inspection findings, not an AHCA rating. How the Score works.

Inspection & Enforcement (AHCA)

• Class 1 violations: 1
• Class 2 violations: 1
• Class 3 violations: 2
• Class 4 violations: 0
• Unclassified: 0
• Substantiated complaints: 4
• Sanctions/final orders: 2
• Serious (Class 1+2) findings: 2

Care & Payment

• Memory care offered
• Accepts Medicaid Assisted Living waiver
• Accepts Medicaid
• Accepts VA benefits

Activities & Services

• Nurse availability: Direct Part-Time, 3rd Party Part-Time
• Activities: Arts and Crafts, Dancing, Exercise Classes, Games/Cards, Gardening, Music Programs, Theater and Movies
• Special programs & services: Memory Care, Occupational Therapy, Pet Therapy, Physical Therapy, Speech Therapy

Licensed beds: 60 · For-Profit · Operator since 2016 · Fines: $25,000 · 7901 KIPLING ST, PENSACOLA, FL, 32514 · (850) 477-1600

Source: Florida Agency for Health Care Administration (AHCA), as of 2026-06-21. Not affiliated with AHCA; verify directly. Methodology.