WINDERMERE ASSISTED LIVING & MEMORY CARE — Assisted Living in Pensacola, Florida
Windermere Assisted Living & Memory Care is a 60-bed assisted living facility in Pensacola, Florida. Its CareQED Score is 15 out of 100 (Serious concerns), based on Florida AHCA inspection findings. AHCA records include 2 serious (Class 1 or 2) violations. The record also includes 2 state sanctions or final orders, a formal enforcement signal. Care options include memory care. It accepts the Medicaid Assisted Living waiver and VA benefits. It has operated under Windermere Memory Care INC for about 10 years.
Serious findings are present and weigh heavily in the score because the facility has received at least one high-severity citation that remains part of its enforcement history. Inspections repeatedly cite problems in resident care and the physical plant, with most prior citations corrected but a recent enforcement-related issue still open, and the pattern of repeat findings suggests the overall trend is steady rather than clearly improving.
CareQED Score
CareQED Score: 15/100 — Serious concerns. This is CareQED's summary of Florida AHCA's published inspection findings, not an AHCA rating. How the Score works.
Inspection & Enforcement (AHCA)
- Class 1 violations: 1
- Class 2 violations: 1
- Class 3 violations: 2
- Class 4 violations: 0
- Unclassified: 0
- Substantiated complaints: 4
- Sanctions/final orders: 2
- Serious findings: 2
Care & Payment
- Memory care offered
- Accepts Medicaid Assisted Living waiver
- Accepts Medicaid
- Accepts VA benefits
Activities & Services
- Nurse availability: Direct Part-Time, 3rd Party Part-Time
- Activities: Arts and Crafts, Dancing, Exercise Classes, Games/Cards, Gardening, Music Programs, Theater and Movies
- Special programs & services: Memory Care, Occupational Therapy, Pet Therapy, Physical Therapy, Speech Therapy
Licensed beds: 60 · For-Profit · Operator since 2016 · Fines: $25,000 · 7901 KIPLING ST, PENSACOLA, FL, 32514 · (850) 477-1600
Nearby Assisted Living
- SODALIS PENSACOLA — Pensacola · 1.0 mi · CareQED Score 89/100
- INSPIRITAS OF PENSACOLA — Pensacola · 1.0 mi · CareQED Score 98/100
- GRANDVIEW RETIREMENT CENTER — Pensacola · 1.2 mi · CareQED Score 95/100
- BROOKDALE PENSACOLA — Pensacola · 1.3 mi · CareQED Score 91/100
- THE WATERFORD AT CREEKSIDE — Pensacola · 1.7 mi · CareQED Score 68/100
See all assisted living in Pensacola, Florida
Source: Florida Agency for Health Care Administration (AHCA), as of 2026-06-21. Not affiliated with AHCA; verify directly. Methodology.
Inspection History (Florida AHCA)
Last inspected Apr 2026. 19 operational inspection(s) on record, including 14 complaint investigation(s) of which 5 substantiated. 8 deficiency citation(s), 88% corrected. Recurring findings: Resident Care (cited in 2 inspections), Physical Plant (cited in 2 inspections).
Apr 9, 2026 · Complaint
- Resident Care (Class 3) — open
Jul 17, 2025 · Complaint
No deficiencies cited.
Jan 29, 2025 · Complaint
- Resident Care (Class 1) — corrected Feb 2025
- Physical Plant (Class 2) — corrected Feb 2025
Apr 24, 2024 · Complaint
No deficiencies cited.
Feb 6, 2024 · Standard
No deficiencies cited.
Sep 20, 2023 · Complaint
No deficiencies cited.
Jan 26, 2023 · Complaint
No deficiencies cited.
Sep 13, 2022 · Complaint
No deficiencies cited.
Jul 20, 2022 · Complaint
- Reporting Requirements; Electronic Submission (Class 3) — corrected Oct 2022
Nov 24, 2020 · Monitor
No deficiencies cited.
Sep 23, 2020 · Standard
- Medication (Class 3) — corrected Oct 2020
Sep 19, 2020 · Complaint
- Emergency Environmental Control (Class 1) — corrected Oct 2020
- Physical Plant (Class 1) — corrected Oct 2020
Aug 25, 2020 · Complaint
No deficiencies cited.
May 14, 2020 · Complaint
No deficiencies cited.
Apr 10, 2020 · Monitor
No deficiencies cited.
Feb 18, 2020 · Complaint
No deficiencies cited.
Apr 17, 2018 · Standard
No deficiencies cited.
Jan 3, 2018 · Complaint
No deficiencies cited.
Jan 10, 2017 · Complaint
- Risk Mgmt & QA; Adverse Incident Report (Class 3) — corrected Mar 2017