THE WATERFORD AT CREEKSIDE — Assisted Living in Pensacola, Florida
The Waterford at Creekside is a 98-bed assisted living facility in Pensacola, Florida. Its CareQED Score is 68 out of 100 (Mixed record), based on Florida AHCA inspection findings. AHCA records show no serious (Class 1 or 2) violations. Care options include memory care, limited nursing services (LNS). It accepts VA benefits. It has operated under Csl Creekside Fl LLC for about 10 years.
A comparatively clean record with no serious findings or enforcement actions drives this score. Inspections have repeatedly flagged medication management, extended congregate care, admissions procedures, staff training, limited nursing services, and resident care, but all citations have been corrected and the pattern of findings has been improving in recent inspections.
CareQED Score
CareQED Score: 68/100 — Mixed record. This is CareQED's summary of Florida AHCA's published inspection findings, not an AHCA rating. How the Score works.
Inspection & Enforcement (AHCA)
- Class 1 violations: 0
- Class 2 violations: 0
- Class 3 violations: 15
- Class 4 violations: 0
- Unclassified: 0
- Substantiated complaints: 7
- Sanctions/final orders: 0
- Serious findings: 0
Care & Payment
- Memory care offered
- Limited nursing services (LNS)
- Accepts VA benefits
Activities & Services
- Nurse availability: Direct Part-Time
- Activities: Arts and Crafts, Cooking Classes, Dancing, Exercise Classes, Games/Cards, Gardening, Music Programs, Shopping, Social Events/Outings, Theater and Movies, Yoga
- Special programs & services: Memory Care, Occupational Therapy, Pet Therapy, Physical Therapy, Speech Therapy
Licensed beds: 98 · For-Profit · Operator since 2016 · 9015 UNIVERSITY PARKWAY, PENSACOLA, FL, 32514 · (850) 477-6400
Nearby Assisted Living
- BROOKDALE PENSACOLA — Pensacola · 0.4 mi · CareQED Score 91/100
- INSPIRITAS OF PENSACOLA — Pensacola · 0.8 mi · CareQED Score 98/100
- SODALIS PENSACOLA — Pensacola · 0.8 mi · CareQED Score 89/100
- THE RESIDENCE — Pensacola · 0.8 mi · CareQED Score 88/100
- OAKBRIDGE TERRACE AT AZALEA TRACE — Pensacola · 0.9 mi · CareQED Score 87/100
See all assisted living in Pensacola, Florida
Source: Florida Agency for Health Care Administration (AHCA), as of 2026-06-21. Not affiliated with AHCA; verify directly. Methodology.
Inspection History (Florida AHCA)
Last inspected Feb 2026. 47 operational inspection(s) on record, including 23 complaint investigation(s) of which 10 substantiated. 46 deficiency citation(s), 100% corrected. Recurring findings: Medication (cited in 10 inspections), Extended Congregate Care (cited in 5 inspections), Admissions (cited in 4 inspections), Training (cited in 3 inspections), Resident Care (cited in 2 inspections), Limited Nursing Services (cited in 2 inspections), Emergency Environmental Control (cited in 2 inspections), Food Service (cited in 2 inspections), Records (cited in 2 inspections), Physical Plant (cited in 2 inspections).
Feb 26, 2026 · Complaint
No deficiencies cited.
Nov 18, 2025 · Complaint
- Medication (Class 3) — corrected Feb 2026
- Infection Control Procedures (Class 3) — corrected Feb 2026
Jul 29, 2025 · Complaint
No deficiencies cited.
Mar 4, 2025 · Complaint
No deficiencies cited.
Oct 22, 2024 · Complaint
No deficiencies cited.
Jul 23, 2024 · Standard
- Resident Care (Class 3) — corrected Sep 2024
- Resident Care (Class 3) — corrected Sep 2024
- Training (Class 3) — corrected Sep 2024
- Training (Class 3) — corrected Sep 2024
- Limited Nursing Services (Class 3) — corrected Sep 2024
- Admissions (Class 3) — corrected Sep 2024
- Training (Class 3) — corrected Sep 2024
Apr 23, 2024 · Complaint
No deficiencies cited.
Aug 22, 2023 · Complaint
No deficiencies cited.
Mar 7, 2023 · Complaint
- Medication (Class 3) — corrected May 2023
Jan 21, 2022 · Standard
- Food Service (Class 3) — corrected Apr 2022
- Training (Class 3) — corrected Apr 2022
- Records (Class 3) — corrected Apr 2022
- Training (Class 3) — corrected Apr 2022
Sep 8, 2020 · Complaint
- Medication (Class 3) — corrected Jun 2021
Aug 4, 2020 · Monitor
No deficiencies cited.
Jul 15, 2020 · Monitor
No deficiencies cited.
Feb 5, 2020 · Standard
- Background Screening; Prohibited Offenses (Class 4) — corrected Mar 2020
- Limited Nursing Services (Class 3) — corrected Mar 2020
- Physical Plant (Class 3) — corrected Mar 2020
- Background Screening Clearinghouse (Class 4) — corrected Mar 2020
Jan 3, 2020 · Complaint
No deficiencies cited.
Oct 14, 2019 · Monitor
No deficiencies cited.
Oct 14, 2019 · Complaint
No deficiencies cited.
Sep 5, 2019 · Complaint
No deficiencies cited.
Jul 31, 2019 · Complaint
- Emergency Environmental Control (Class 3) — corrected Sep 2019
Nov 6, 2018 · Monitor
No deficiencies cited.
Feb 6, 2018 · Standard
- Extended Congregate Care (Class 3) — corrected Mar 2018
- Medication (Class 3) — corrected Mar 2018
- Admissions (Class 3) — corrected Mar 2018
Dec 5, 2017 · Complaint
No deficiencies cited.
Nov 9, 2017 · Complaint
- Physical Plant (Class 3) — corrected Dec 2017
Nov 9, 2017 · Monitor
No deficiencies cited.
Jun 22, 2017 · Complaint
No deficiencies cited.
Jun 22, 2017 · Monitor
No deficiencies cited.
Jan 30, 2017 · Monitor
No deficiencies cited.
Jan 30, 2017 · Complaint
No deficiencies cited.
Dec 9, 2016 · Monitor
No deficiencies cited.
Jan 13, 2016 · Monitor
No deficiencies cited.
Nov 24, 2015 · Standard
- Admissions (Class 3) — corrected Jan 2016
- Extended Congregate Care (Class 3) — corrected Jan 2016
Jul 21, 2015 · Complaint
- Medication (Class 3) — corrected Sep 2015
Jul 10, 2015 · Complaint
- Admissions (Class 3) — corrected Sep 2015
- Admissions (Class 3) — corrected Sep 2015
May 15, 2015 · Complaint
No deficiencies cited.
Apr 8, 2015 · Complaint
- Medication (Class 3) — corrected May 2015
- Medication (Class 3) — corrected Sep 2015
Apr 8, 2015 · Monitor
No deficiencies cited.
Jan 13, 2015 · Monitor
No deficiencies cited.
Dec 16, 2014 · Monitor
No deficiencies cited.
Jul 29, 2014 · Monitor
No deficiencies cited.
Apr 18, 2014 · Complaint
- Medication (Class 3) — corrected May 2014
- Medication (Class 3) — corrected Sep 2014
Feb 7, 2014 · Standard
- Medication (Class 3) — corrected Mar 2014
- Records (Class 3) — corrected Mar 2014
- Training (Class 3) — corrected Mar 2014
Nov 12, 2013 · Monitor
- Extended Congregate Care (Class 3) — corrected Dec 2013
May 17, 2013 · Monitor
- Extended Congregate Care (Class 3) — corrected Jul 2013
Feb 11, 2013 · Monitor
No deficiencies cited.
Dec 26, 2012 · Complaint
- Medication (Class 3) — corrected Feb 2013
Nov 1, 2012 · Monitor
No deficiencies cited.
Sep 12, 2012 · Standard
No deficiencies cited.