WESTPOINTE RETIREMENT COMMUNITY INC — Assisted Living in Pensacola, Florida

Westpointe Retirement Community INC is a 100-bed assisted living facility in Pensacola, Florida. Its CareQED Score is 96 out of 100 (Strong record), based on Florida AHCA inspection findings. AHCA records show no serious (Class 1 or 2) violations. It accepts Medicaid and VA benefits. It has operated under Westpointe Retirement Community INC for about 29 years.

The facility’s record is comparatively clean with no serious findings or enforcement actions. Most past citations involved physical plant issues, staff training, and medication practices, and those deficiencies have been corrected with complaint probes finding no substantiated problems; the pattern of fewer and less severe citations in recent inspections suggests an improving trend.

CareQED Score

CareQED Score: 96/100 — Strong record. This is CareQED's summary of Florida AHCA's published inspection findings, not an AHCA rating. How the Score works.

Inspection & Enforcement (AHCA)

Care & Payment

Activities & Services

Licensed beds: 100 · For-Profit · Operator since 1997 · 5101 NORTHPOINTE PKWY, PENSACOLA, FL, 32514-7846 · (850) 484-8383

Nearby Assisted Living

See all assisted living in Pensacola, Florida

Source: Florida Agency for Health Care Administration (AHCA), as of 2026-06-21. Not affiliated with AHCA; verify directly. Methodology.

Inspection History (Florida AHCA)

Last inspected Oct 2025. 28 operational inspection(s) on record, including 19 complaint investigation(s) of which 0 substantiated. 15 deficiency citation(s), 100% corrected. Recurring findings: Physical Plant (cited in 2 inspections), Training (cited in 2 inspections), Medication (cited in 2 inspections).

Oct 29, 2025 · Complaint

No deficiencies cited.

Jul 1, 2025 · Standard

No deficiencies cited.

Feb 8, 2024 · Complaint

No deficiencies cited.

Aug 15, 2023 · Complaint

No deficiencies cited.

May 9, 2023 · Standard

  • Physical Plant (Class 3) — corrected Jun 2023
  • Risk Mgmt & QA (Class 3) — corrected Jun 2023

Mar 27, 2023 · Complaint

No deficiencies cited.

Apr 26, 2022 · Complaint

No deficiencies cited.

Sep 16, 2021 · Complaint

No deficiencies cited.

Apr 1, 2021 · Standard

No deficiencies cited.

Sep 24, 2020 · Complaint

No deficiencies cited.

Aug 26, 2020 · Complaint

No deficiencies cited.

May 7, 2020 · Complaint

No deficiencies cited.

Apr 8, 2020 · Monitor

No deficiencies cited.

Nov 27, 2019 · Complaint

No deficiencies cited.

Jun 18, 2019 · Complaint

No deficiencies cited.

Jan 9, 2019 · Standard

  • Emergency Plan Approval (Class 4) — corrected Feb 2019
  • Training (Class 4) — corrected Feb 2019
  • Emergency Environmental Control (Class 4) — corrected Feb 2019

Mar 21, 2018 · Complaint

No deficiencies cited.

Jan 8, 2018 · Complaint

No deficiencies cited.

Sep 15, 2017 · Complaint

No deficiencies cited.

Jan 26, 2017 · Complaint

No deficiencies cited.

Nov 8, 2016 · Standard

  • Training (Class 3) — corrected Nov 2016
  • Training (Class 3) — corrected Nov 2016
  • Use Of Personnel; Emergency Care (AED) (Class 3) — corrected Nov 2016

Nov 8, 2016 · Complaint

No deficiencies cited.

Jul 2, 2015 · Complaint

No deficiencies cited.

Mar 23, 2015 · Complaint

No deficiencies cited.

Nov 13, 2014 · Standard

No deficiencies cited.

Jun 2, 2014 · Complaint

No deficiencies cited.

Feb 13, 2014 · Monitor

  • Medication (Class 3) — corrected Apr 2014
  • Limited Nursing Services (Class 3) — corrected Apr 2014

Sep 26, 2012 · Standard

  • Emergency Mgmt (Class 3) — corrected Nov 2012
  • Background Screening; Prohibited Offenses (Class 4) — corrected Nov 2012