THE WINDSOR AT ORTEGA — Assisted Living in Jacksonville, Florida
The Windsor at Ortega is a 120-bed assisted living facility in Jacksonville, Duval County, Florida. Its CareQED grade is 99 out of 100 — a strong record based on Florida AHCA inspection findings. AHCA records show no serious (Class 1 or 2) violations. Care options include memory care, limited nursing services (LNS). It has operated under Roosevelt Alf, Llc for about 9 years. This facility shows a strong inspection record. You may want to ask the provider for details about the one substantiated complaint—what it involved and what changes were made to prevent recurrence.
CareQED Score
CareQED Score: 99/100 — Strong record. This is CareQED's summary of Florida AHCA's published inspection findings, not an AHCA rating. How the Score works.
Inspection & Enforcement (AHCA)
- Class 1 violations: 0
- Class 2 violations: 0
- Class 3 violations: 0
- Class 4 violations: 0
- Unclassified: 0
- Substantiated complaints: 1
- Sanctions/final orders: 0
- Serious (Class 1+2) findings: 0
Care & Payment
- Memory care offered
- Limited nursing services (LNS)
Activities & Services
- Nurse availability: Direct Part-Time, 3rd Party Part-Time
- Activities: Arts and Crafts, Cooking Classes, Dancing, Exercise Classes, Games/Cards, Gardening, Music Programs, Shopping, Social Events/Outings, Theater and Movies, Yoga, Other
- Special programs & services: Audiology, Massage Therapy/Spa, Memory Care, Pet Therapy, Physical Therapy
Licensed beds: 120 · For-Profit · Operator since 2016 · 5939 ROOSEVELT BOULEVARD, JACKSONVILLE, FL, 32244 · (904) 353-9500
Source: Florida Agency for Health Care Administration (AHCA), as of 2026-06-21. Not affiliated with AHCA; verify directly. Methodology.