THE WINDSOR AT ORTEGA — Assisted Living in Jacksonville, Florida

The Windsor at Ortega is a 120-bed assisted living facility in Jacksonville, Florida. Its CareQED Score is 98 out of 100 (Strong record), based on Florida AHCA inspection findings. AHCA records show no serious (Class 1 or 2) violations. Care options include memory care, limited nursing services (LNS). It has operated under Roosevelt Alf, LLC for about 9 years.

The facility's record is comparatively clean with no serious findings or enforcement actions on file, which is the primary reason for the high score. Most deficiencies have been corrected though a limited open citation remains, and the recurring themes have involved staff training, background screening and prohibited offenses; the pattern of corrections shows an improving trend across a fairly well documented inspection history.

CareQED Score

CareQED Score: 98/100 — Strong record. This is CareQED's summary of Florida AHCA's published inspection findings, not an AHCA rating. How the Score works.

Inspection & Enforcement (AHCA)

• Class 1 violations: 0
• Class 2 violations: 0
• Class 3 violations: 0
• Class 4 violations: 0
• Unclassified: 0
• Substantiated complaints: 1
• Sanctions/final orders: 0
• Serious findings: 0

Care & Payment

• Memory care offered
• Limited nursing services (LNS)

Activities & Services

• Nurse availability: Direct Part-Time, 3rd Party Part-Time
• Activities: Arts and Crafts, Cooking Classes, Dancing, Exercise Classes, Games/Cards, Gardening, Music Programs, Shopping, Social Events/Outings, Theater and Movies, Yoga, Other
• Special programs & services: Audiology, Massage Therapy/Spa, Memory Care, Pet Therapy, Physical Therapy

Licensed beds: 120 · For-Profit · Operator since 2016 · 5939 ROOSEVELT BOULEVARD, JACKSONVILLE, FL, 32244 · (904) 353-9500

Nearby Assisted Living

• SOME PLACE LIKE HOME, INC. #3 — Jacksonville · 1.8 mi · CareQED Score 97/100
• ORTEGA GARDENS ALZHEIMER'S SPECIAL CARE CENTER — Jacksonville · 2.1 mi · CareQED Score 96/100
• BROOKDALE AVONDALE — Jacksonville · 3.6 mi · CareQED Score 97/100
• PREMIER ASSISTED LIVING FACILITY, LLC — Orange Park · 3.8 mi · CareQED Score 21/100
• SOME PLACE LIKE HOME, INC. #2 — Jacksonville · 4.2 mi · CareQED Score 94/100

See all assisted living in Jacksonville, Florida

Source: Florida Agency for Health Care Administration (AHCA), as of 2026-06-21. Not affiliated with AHCA; verify directly. Methodology.