ORTEGA GARDENS ALZHEIMER'S SPECIAL CARE CENTER — Assisted Living in Jacksonville, Florida
Ortega Gardens Alzheimer's Special Care Center is a 60-bed assisted living facility in Jacksonville, Florida. Its CareQED Score is 96 out of 100 (Strong record), based on Florida AHCA inspection findings. AHCA records show no serious (Class 1 or 2) violations. Care options include memory care, 24-hour on-site nursing, extended congregate care (ECC). It accepts VA benefits. It has operated under Arbor Terrace Ortega LLC for about 12 years.
No serious findings or enforcement actions appear on the record, so the facility’s oversight history is comparatively clean. The recurring issues have tended to involve staff training, medication handling, and staffing standards, but cited deficiencies have been corrected with none left open, complaint investigations resulted in only a small number of substantiations, and the overall inspection trend looks to be improving.
CareQED Score
CareQED Score: 96/100 — Strong record. This is CareQED's summary of Florida AHCA's published inspection findings, not an AHCA rating. How the Score works.
Inspection & Enforcement (AHCA)
- Class 1 violations: 0
- Class 2 violations: 0
- Class 3 violations: 0
- Class 4 violations: 0
- Unclassified: 4
- Substantiated complaints: 1
- Sanctions/final orders: 0
- Serious findings: 0
Care & Payment
- Memory care offered
- 24-hour on-site nursing
- Extended congregate care (ECC)
- Accepts VA benefits
Activities & Services
- Nurse availability: Direct 24hr
- Activities: Arts and Crafts, Exercise Classes, Games/Cards, Gardening, Music Programs, Social Events/Outings
- Special programs & services: Memory Care, Occupational Therapy, Pet Therapy, Physical Therapy, Speech Therapy
Licensed beds: 60 · For-Profit · Operator since 2013 · 5760 TIMUQUANA RD, JACKSONVILLE, FL, 32210 · (904) 701-7227
Nearby Assisted Living
- THE WINDSOR AT ORTEGA — Jacksonville · 2.1 mi · CareQED Score 98/100
- SOME PLACE LIKE HOME, INC. #3 — Jacksonville · 2.2 mi · CareQED Score 97/100
- EMPOWERING HOME CARE GROUP HOMES, LLC — Jacksonville · 2.5 mi
- NOBLE HOUSE SENIOR LIVING — Jacksonville · 2.7 mi · CareQED Score 86/100
- NOBLE GARDENS SENIOR LIVING — Jacksonville · 2.9 mi · CareQED Score 50/100
See all assisted living in Jacksonville, Florida
Source: Florida Agency for Health Care Administration (AHCA), as of 2026-06-21. Not affiliated with AHCA; verify directly. Methodology.
Inspection History (Florida AHCA)
Last inspected Jan 2025. 23 operational inspection(s) on record, including 10 complaint investigation(s) of which 2 substantiated. 15 deficiency citation(s), 100% corrected. Recurring findings: Training (cited in 3 inspections), Medication (cited in 2 inspections), Staffing Standards (cited in 2 inspections).
Jan 30, 2025 · Standard
No deficiencies cited.
Jan 24, 2024 · Complaint
No deficiencies cited.
May 9, 2022 · Standard
No deficiencies cited.
Dec 8, 2021 · Complaint
- Medication (Class Unclassified) — corrected Jan 2022
- Training (Class Unclassified) — corrected Jan 2022
- Training (Class Unclassified) — corrected Jan 2022
- Training (Class Unclassified) — corrected Jan 2022
Feb 18, 2021 · Monitor
No deficiencies cited.
Oct 2, 2019 · Standard
- Training (Class 4) — corrected Oct 2019
- Staffing Standards (Class 3) — corrected Oct 2019
Mar 7, 2019 · Complaint
No deficiencies cited.
Nov 1, 2018 · Monitor
- Emergency Environmental Control (Class 3) — corrected Nov 2018
Jun 13, 2018 · Monitor
No deficiencies cited.
Feb 28, 2018 · Complaint
No deficiencies cited.
Sep 21, 2017 · Complaint
No deficiencies cited.
Apr 26, 2017 · Standard
No deficiencies cited.
Feb 19, 2016 · Complaint
No deficiencies cited.
Jul 14, 2015 · Complaint
No deficiencies cited.
May 21, 2015 · Standard
- Limited Nursing Services (Class 3) — corrected Oct 2015
- Admissions (Class 3) — corrected Oct 2015
- Staffing Standards (Class 3) — corrected Oct 2015
- Records (Class 3) — corrected Oct 2015
- Training (Class 3) — corrected Oct 2015
Mar 31, 2015 · Complaint
- Medication (Class 3) — corrected May 2015
- Medication (Class 3) — corrected May 2015
Jan 22, 2015 · Monitor
No deficiencies cited.
Nov 7, 2014 · Monitor
No deficiencies cited.
Aug 18, 2014 · Complaint
No deficiencies cited.
May 19, 2014 · Monitor
No deficiencies cited.
Mar 12, 2014 · Monitor
- Extended Congregate Care (Class 3) — corrected May 2014
Dec 6, 2013 · Complaint
No deficiencies cited.
Sep 17, 2013 · Standard
No deficiencies cited.