PLEASANTVILLE ALF — Assisted Living in Mount Dora, Florida

Pleasantville Alf is a 14-bed assisted living facility in Mount Dora, Florida. Its CareQED Score is 96 out of 100 (Strong record), based on Florida AHCA inspection findings. AHCA records show no serious (Class 1 or 2) violations. Care options include memory care. It accepts Medicaid. It has operated under Jem's Tender Heart Care INC for about 26 years.

The facility's record is comparatively clean, with no serious findings or enforcement actions on its inspections. Recurring citations have involved medication management and staff training but those specific deficiencies were corrected and the most recent inspections show an improving trend.

CareQED Score

CareQED Score: 96/100 — Strong record. This is CareQED's summary of Florida AHCA's published inspection findings, not an AHCA rating. How the Score works.

Inspection & Enforcement (AHCA)

Care & Payment

Activities & Services

Licensed beds: 14 · For-Profit · Operator since 1999 · 609 OAK AVENUE, MOUNT DORA, FL, 32757-6039 · (352) 383-3140

Nearby Assisted Living

See all assisted living in Mount Dora, Florida

Source: Florida Agency for Health Care Administration (AHCA), as of 2026-06-21. Not affiliated with AHCA; verify directly. Methodology.

Inspection History (Florida AHCA)

Last inspected Apr 2026. 12 operational inspection(s) on record, including 3 complaint investigation(s) of which 1 substantiated. 9 deficiency citation(s), 100% corrected. Recurring findings: Medication (cited in 2 inspections), Training (cited in 2 inspections).

Apr 9, 2026 · Standard

  • Medication (Class Unclassified) — corrected Apr 2026
  • Alzheimer Disease/dementia; Training (Class Unclassified) — corrected Apr 2026

Jun 4, 2025 · Monitor

No deficiencies cited.

May 1, 2024 · Standard

No deficiencies cited.

Jun 30, 2021 · Monitor

No deficiencies cited.

Oct 23, 2019 · Standard

No deficiencies cited.

May 30, 2019 · Monitor

No deficiencies cited.

Dec 13, 2017 · Standard

No deficiencies cited.

Dec 16, 2015 · Standard

  • Training (Class 3) — corrected Feb 2016
  • Training (Class 3) — corrected Feb 2016
  • Admissions (Class 3) — corrected Feb 2016
  • Limited Mental Health (Class 3) — corrected Feb 2016

Apr 29, 2014 · Complaint

No deficiencies cited.

Oct 14, 2013 · Standard

  • Medication (Class 3) — corrected Dec 2013
  • Training (Class 3) — corrected Dec 2013

Aug 20, 2013 · Complaint

No deficiencies cited.

Jan 16, 2013 · Complaint

  • Resident Care (Class 3) — corrected Mar 2013