WILLOWS OF NEW CASTLE — Nursing Home in NEW CASTLE, IN

1023 N 20TH ST, NEW CASTLE, IN, 47362 | 7655299694

CMS Five-Star Rating

★★★☆☆ 3/5

Based on health inspections, staffing, and quality measures

Facility Overview

Medicare Medicaid
Certified Beds95
Average Residents/Day51.3
CMS Certification Number155089

Staffing Levels

Hours Per Resident Day (HPRD)

Total Nurse Staffing 4.45 HPRD
RN Staffing 0.67 HPRD

Health Inspection Findings & Deficiencies

Most Recent Inspection March 6, 2026
Total Deficiencies 5

WILLOWS OF NEW CASTLE had 5 health inspection deficiencies on its most recent inspection (March 6, 2026).

Inspection Findings — March 6, 2026

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. (Level D)
    Corrected — March 23, 2026
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (Level F)
    Corrected — March 23, 2026
  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. (Level D)
    Corrected — March 23, 2026
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (Level D)
    Corrected — March 23, 2026
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals. (Level D)
    Corrected — March 23, 2026
CareQED Analysis

Willows of New Castle is a 95-bed nursing home in New Castle, Indiana. It holds a 3-star CMS overall rating. Total nurse staffing is 4.5 hours per resident day, above the Indiana average of 3.7. Its most recent inspection, in March 2026, cited 5 deficiencies, none of them severe.

The facility appears to have relatively strong overall nursing-staffing levels compared with others in the state, which can help with day-to-day care. You should ask what specific steps the home has taken since its recent inspection to address the cited care issues, especially how it is ensuring consistent registered-nurse coverage and improvements in the areas of resident care the survey identified.

Frequently Asked Questions

Is WILLOWS OF NEW CASTLE Medicare and Medicaid certified?

WILLOWS OF NEW CASTLE is Medicare certified and Medicaid certified according to CMS data.

What is WILLOWS OF NEW CASTLE's CMS star rating?

WILLOWS OF NEW CASTLE has an overall CMS rating of 3 out of 5 stars.

How is staffing at WILLOWS OF NEW CASTLE?

WILLOWS OF NEW CASTLE reports 4.45302 total nurse hours per resident day.

Has WILLOWS OF NEW CASTLE had health inspection deficiencies?

On its most recent inspection, WILLOWS OF NEW CASTLE had 5 total deficiencies, including 0 classified as severe.

How many beds does WILLOWS OF NEW CASTLE have?

WILLOWS OF NEW CASTLE has 95 certified beds.

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Data Source

This information is sourced from official CMS (Centers for Medicare & Medicaid Services) public datasets.

CMS Provider Information updated May 1, 2026.

CMS Survey Summary updated May 1, 2026.

CMS Health Deficiencies updated May 1, 2026.

CareQED last updated June 22, 2026.

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