WILLOWCREST HEALTH SERVICES — Nursing Home in SOUTH MILWAUKEE, WI
CMS Five-Star Rating
Based on health inspections, staffing, and quality measures
Facility Overview
| Certified Beds | 100 |
|---|---|
| Average Residents/Day | 73.1 |
| CMS Certification Number | 525413 |
Staffing Levels
Hours Per Resident Day (HPRD)
| Total Nurse Staffing | 3.54 HPRD |
|---|---|
| RN Staffing | 0.61 HPRD |
Health Inspection Findings & Deficiencies
WILLOWCREST HEALTH SERVICES had 13 health inspection deficiencies on its most recent inspection (June 5, 2025).
Inspection Findings — June 5, 2025
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Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. (Level D)Corrected — July 5, 2025
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Provide appropriate treatment and care according to orders, resident’s preferences and goals. (Level D)Corrected — July 5, 2025
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Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. (Level D)Corrected — July 5, 2025
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Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. (Level D)Corrected — July 5, 2025
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Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. (Level D)Corrected — July 5, 2025
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Provide safe and appropriate respiratory care for a resident when needed. (Level D)Corrected — July 5, 2025
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Provide care or services that was trauma informed and/or culturally competent. (Level D)Corrected — July 5, 2025
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Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (Level D)Corrected — July 5, 2025
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Ensure each resident’s drug regimen must be free from unnecessary drugs. (Level D)Corrected — July 5, 2025
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Ensure that residents are free from significant medication errors. (Level D)Corrected — July 5, 2025
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Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. (Level F)Corrected — July 5, 2025
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Provide and implement an infection prevention and control program. (Level F)Corrected — July 5, 2025
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Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. (Level D)Corrected — July 5, 2025
Willowcrest Health Services is a 100-bed nursing home in South Milwaukee, Wisconsin. It holds a 1-star CMS overall rating. Total nurse staffing is 3.5 hours per resident day, below the Wisconsin average of 4.2. Its most recent inspection, in June 2025, cited 13 deficiencies, none of them severe.
The facility’s most recent survey found multiple care-related deficiencies but none were classified as severe, which suggests the problems noted may be addressable. However, nurse staffing is below the state average, so ask how the facility ensures enough nursing and therapy coverage to safely manage residents’ medication, mobility, feeding/continence and respiratory care needs.
Frequently Asked Questions
Is WILLOWCREST HEALTH SERVICES Medicare and Medicaid certified?
WILLOWCREST HEALTH SERVICES is Medicare certified and Medicaid certified according to CMS data.
What is WILLOWCREST HEALTH SERVICES's CMS star rating?
WILLOWCREST HEALTH SERVICES has an overall CMS rating of 1 out of 5 stars.
How is staffing at WILLOWCREST HEALTH SERVICES?
WILLOWCREST HEALTH SERVICES reports 3.53698 total nurse hours per resident day.
Has WILLOWCREST HEALTH SERVICES had health inspection deficiencies?
On its most recent inspection, WILLOWCREST HEALTH SERVICES had 13 total deficiencies, including 0 classified as severe.
How many beds does WILLOWCREST HEALTH SERVICES have?
WILLOWCREST HEALTH SERVICES has 100 certified beds.
Nearby Nursing Homes
- CHI FRANCISCAN VILLA — 1/5 — 0.2 mi
- MEDICAL SUITES AT OAK CREEK (THE) — 1/5 — 4.4 mi
- MAPLE RIDGE HEALTH SERVICES — 2/5 — 5.3 mi
- AUTUMN LAKE HEALTHCARE AT GREENFIELD — 2/5 — 5.3 mi
- ST FRANCIS HEALTH SERVICES — 4/5 — 5.6 mi
- Complete Care at Southpointe — 3/5 — 7.0 mi
Data Source
This information is sourced from official CMS (Centers for Medicare & Medicaid Services) public datasets.
CMS Provider Information updated May 1, 2026.
CMS Survey Summary updated May 1, 2026.
CMS Health Deficiencies updated May 1, 2026.
CareQED last updated June 22, 2026.