Whisperwood Nursing & Rehabilitation Center — Nursing Home in Lubbock, TX

5502 W 4TH ST, Lubbock, TX, 79416 | 8067931111

CMS Five-Star Rating

★☆☆☆☆ 1/5

Based on health inspections, staffing, and quality measures

Facility Overview

Medicare Medicaid
Certified Beds114
Average Residents/Day76.0
CMS Certification Number675527

Staffing Levels

Hours Per Resident Day (HPRD)

Total Nurse Staffing 3.52 HPRD
RN Staffing 0.35 HPRD

Health Inspection Findings & Deficiencies

Most Recent Inspection August 15, 2025
Total Deficiencies 5 4 Severe

Whisperwood Nursing & Rehabilitation Center had 5 health inspection deficiencies on its most recent inspection (August 15, 2025), including 4 classified as severe.

Inspection Findings — August 15, 2025

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (Level D)
    Corrected — September 5, 2025
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (Level J)
    Corrected — July 14, 2025
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (Level J)
    Corrected — July 14, 2025
  • Respond appropriately to all alleged violations. (Level J)
    Corrected — July 14, 2025
  • Develop and implement policies and procedures to prevent abuse, neglect, and theft. (Level J)
    Corrected — July 14, 2025
CareQED Analysis

Whisperwood Nursing & Rehabilitation Center is a 114-bed nursing home in Lubbock, Texas. It holds a 1-star CMS overall rating. Total nurse staffing is 3.5 hours per resident day, above the Texas average of 3.4. Its most recent inspection, in August 2025, cited 5 deficiencies, 4 of them severe. CMS has flagged this facility with an abuse icon.

Staffing levels are modestly above the state average, which can help with day-to-day care. However, the facility has an abuse flag and was cited for multiple serious deficiencies related to preventing and reporting abuse, residents’ rights, and basic needs like nutrition, so a key question is what specific steps the facility has taken to address those problems and prevent recurrence.

Frequently Asked Questions

Is Whisperwood Nursing & Rehabilitation Center Medicare and Medicaid certified?

Whisperwood Nursing & Rehabilitation Center is Medicare certified and Medicaid certified according to CMS data.

What is Whisperwood Nursing & Rehabilitation Center's CMS star rating?

Whisperwood Nursing & Rehabilitation Center has an overall CMS rating of 1 out of 5 stars.

How is staffing at Whisperwood Nursing & Rehabilitation Center?

Whisperwood Nursing & Rehabilitation Center reports 3.51719 total nurse hours per resident day.

Has Whisperwood Nursing & Rehabilitation Center had health inspection deficiencies?

On its most recent inspection, Whisperwood Nursing & Rehabilitation Center had 5 total deficiencies, including 4 classified as severe.

How many beds does Whisperwood Nursing & Rehabilitation Center have?

Whisperwood Nursing & Rehabilitation Center has 114 certified beds.

Nearby Nursing Homes

Data Source

This information is sourced from official CMS (Centers for Medicare & Medicaid Services) public datasets.

CMS Provider Information updated May 1, 2026.

CMS Survey Summary updated May 1, 2026.

CMS Health Deficiencies updated May 1, 2026.

CareQED last updated June 22, 2026.

View on Medicare Care Compare