Westfield Rehabilitation and Health Center — Nursing Home in WESTFIELD, MA

CMS Five-Star Rating

Based on health inspections, staffing, and quality measures

Health Inspection Findings & Deficiencies

Westfield Rehabilitation and Health Center had 27 health inspection deficiencies on its most recent inspection (January 15, 2025).

Inspection Findings — January 15, 2025

• Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (Level D)
  Corrected — February 26, 2025
• Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. (Level D)
  Corrected — February 26, 2025
• Reasonably accommodate the needs and preferences of each resident. (Level D)
  Corrected — February 26, 2025
• Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. (Level D)
  Corrected — February 26, 2025
• Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (Level D)
  Corrected — February 26, 2025
• Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (Level E)
  Corrected — February 26, 2025
• Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. (Level D)
  Corrected — February 26, 2025
• Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (Level D)
  Corrected — February 26, 2025
• Ensure services provided by the nursing facility meet professional standards of quality. (Level D)
  Corrected — February 26, 2025
• Provide care and assistance to perform activities of daily living for any resident who is unable. (Level D)
  Corrected — February 26, 2025
• Provide appropriate treatment and care according to orders, resident’s preferences and goals. (Level D)
  Corrected — February 26, 2025
• Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (Level D)
  Corrected — February 26, 2025
• Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. (Level E)
  Corrected — February 26, 2025
• Provide enough food/fluids to maintain a resident's health. (Level E)
  Corrected — February 26, 2025
• Provide safe and appropriate respiratory care for a resident when needed. (Level D)
  Corrected — February 26, 2025
• Provide safe, appropriate pain management for a resident who requires such services. (Level D)
  Corrected — February 26, 2025
• Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care. (Level D)
  Corrected — February 26, 2025
• Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. (Level F)
  Corrected — February 26, 2025
• Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. (Level E)
  Corrected — February 26, 2025
• Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. (Level D)
  Corrected — February 26, 2025
• Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (Level F)
  Corrected — February 26, 2025
• Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (Level E)
  Corrected — February 26, 2025
• Provide and implement an infection prevention and control program. (Level E)
  Corrected — February 26, 2025
• Implement a program that monitors antibiotic use. (Level D)
  Corrected — February 26, 2025
• Develop and implement policies and procedures for flu and pneumonia vaccinations. (Level D)
  Corrected — February 26, 2025
• Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. (Level D)
  Corrected — February 26, 2025
• Keep all essential equipment working safely. (Level D)
  Corrected — February 26, 2025

Frequently Asked Questions

Nearby Nursing Homes

• VANTAGE AT WESTFIELD LLC — 2/5 — 1.8 mi
• AGAWAM SOUTH REHAB AND NURSING — 4/5 — 4.8 mi
• AGAWAM WEST REHAB AND NURSING — 4/5 — 4.8 mi
• AGAWAM NORTH REHAB AND NURSING — 1/5 — 4.9 mi
• AGAWAM EAST REHAB AND NURSING — 4/5 — 5.1 mi
• BEAR MOUNTAIN AT WEST SPRINGFIELD — 2/5 — 5.5 mi

Data Source

This information is sourced from official CMS (Centers for Medicare & Medicaid Services) public datasets.

CMS Provider Information updated May 1, 2026.

CMS Survey Summary updated May 1, 2026.

CMS Health Deficiencies updated May 1, 2026.

CareQED last updated June 22, 2026.

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