Waterview Heights Rehabilitation and Nursing Cente — Nursing Home in Rochester, NY

Health Inspection Findings & Deficiencies

Waterview Heights Rehabilitation and Nursing Cente had 24 health inspection deficiencies on its most recent inspection (December 22, 2025), including 8 classified as severe.

Inspection Findings — December 22, 2025

• Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (Level E)
  Corrected — February 20, 2026
• Allow residents to self-administer drugs if determined clinically appropriate. (Level G)
  Corrected — April 22, 2026
• Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. (Level B)
  Corrected — February 20, 2026
• Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (Level E)
  Corrected — April 22, 2026
• Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (Level D)
  Corrected — February 20, 2026
• PASARR screening for Mental disorders or Intellectual Disabilities (Level D)
  Corrected — February 20, 2026
• Honor each resident's preferences, choices, values and beliefs. (Level I)
  Corrected — February 20, 2026
• Provide care and assistance to perform activities of daily living for any resident who is unable. (Level G)
  Corrected — April 22, 2026
• Provide activities to meet all resident's needs. (Level E)
  Corrected — April 22, 2026
• Provide appropriate treatment and care according to orders, resident’s preferences and goals. (Level K)
  Corrected — February 20, 2026
• Provide appropriate pressure ulcer care and prevent new ulcers from developing. (Level G)
  Corrected — February 20, 2026
• Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. (Level D)
  Corrected — April 22, 2026
• Provide enough food/fluids to maintain a resident's health. (Level G)
  Corrected — April 22, 2026
• Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. (Level D)
  Corrected — April 22, 2026
• Provide safe, appropriate dialysis care/services for a resident who requires such services. (Level D)
  Corrected — April 22, 2026
• Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (Level D)
  Corrected — February 20, 2026
• Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. (Level D)
  Corrected — April 22, 2026
• Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (Level F)
  Corrected — April 22, 2026
• Administer the facility in a manner that enables it to use its resources effectively and efficiently. (Level F)
  Corrected — February 20, 2026
• Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service. (Level G)
  Corrected — February 20, 2026
• Have a plan that describes the process for conducting QAPI and QAA activities. (Level F)
  Corrected — February 20, 2026
• Provide and implement an infection prevention and control program. (Level F)
  Corrected — April 22, 2026
• Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. (Level F)
  Corrected — April 22, 2026
• Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (Level K)
  Corrected — February 20, 2026

Frequently Asked Questions

Nearby Nursing Homes

• Edna Tina Wilson Living Center — 5/5 — 2.5 mi
• Latta Road Nursing Home West — 5/5 — 2.8 mi
• Latta Road Nursing Home East — 2/5 — 2.8 mi
• The Brook at High Falls Nursing Home and Rehabilit — 3/5 — 4.6 mi
• St. Ann's Community — 4/5 — 5.0 mi
• Hamilton Manor Nursing Home — 4/5 — 5.2 mi

Data Source

This information is sourced from official CMS (Centers for Medicare & Medicaid Services) public datasets.

CMS Provider Information updated May 1, 2026.

CMS Survey Summary updated May 1, 2026.

CMS Health Deficiencies updated May 1, 2026.

CareQED last updated June 22, 2026.

View on Medicare Care Compare