WATERVIEW HEALTH & REHAB CENTER — Nursing Home in HAMPTON, VA

CMS Five-Star Rating

Based on health inspections, staffing, and quality measures

Health Inspection Findings & Deficiencies

WATERVIEW HEALTH & REHAB CENTER had 29 health inspection deficiencies on its most recent inspection (August 25, 2023), including 1 classified as severe.

Inspection Findings — August 25, 2023

• Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. (Level D)
  Corrected — September 22, 2023
• Ensure residents have reasonable access to and privacy in their use of communication methods. (Level E)
  Corrected — September 22, 2023
• Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. (Level D)
  Corrected — September 22, 2023
• Ensure each resident receives an accurate assessment. (Level D)
  Corrected — September 22, 2023
• Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. (Level D)
  Corrected — September 22, 2023
• PASARR screening for Mental disorders or Intellectual Disabilities (Level D)
  Corrected — September 22, 2023
• Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (Level E)
  Corrected — September 22, 2023
• Observe each nurse aide's job performance and give regular training. (Level D)
  Corrected — September 22, 2023
• Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. (Level D)
  Corrected — September 22, 2023
• Ensure each resident’s drug regimen must be free from unnecessary drugs. (Level E)
  Corrected — September 22, 2023
• Ensure that residents are free from significant medication errors. (Level D)
  Corrected — September 22, 2023
• Provide and implement an infection prevention and control program. (Level D)
  Corrected — September 22, 2023
• Implement a program that monitors antibiotic use. (Level E)
  Corrected — September 22, 2023
• Develop and implement policies and procedures for flu and pneumonia vaccinations. (Level D)
  Corrected — September 22, 2023
• Keep all essential equipment working safely. (Level D)
  Corrected — September 22, 2023
• Ensure that residents are fully informed and understand their health status, care and treatments. (Level D)
  Corrected — September 22, 2023
• Honor the resident's right to organize and participate in resident/family groups in the facility. (Level E)
  Corrected — September 22, 2023
• Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (Level D)
  Corrected — September 22, 2023
• Protect each resident from the wrongful use of the resident's belongings or money. (Level E)
  Corrected — August 15, 2023
• Ensure services provided by the nursing facility meet professional standards of quality. (Level D)
  Corrected — September 22, 2023
• Provide care and assistance to perform activities of daily living for any resident who is unable. (Level E)
  Corrected — September 22, 2023
• Provide appropriate pressure ulcer care and prevent new ulcers from developing. (Level G)
  Corrected — July 26, 2023
• Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (Level D)
  Corrected — September 22, 2023
• Provide safe, appropriate dialysis care/services for a resident who requires such services. (Level D)
  Corrected — September 22, 2023
• Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. (Level E)
  Corrected — September 22, 2023
• Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. (Level E)
  Corrected — September 22, 2023
• Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration. (Level D)
  Corrected — September 22, 2023
• Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. (Level E)
  Corrected — September 22, 2023
• Make sure that a working call system is available in each resident's bathroom and bathing area. (Level D)
  Corrected — September 22, 2023

Frequently Asked Questions

Nearby Nursing Homes

• COLISEUM NURSING AND REHABILITATION CENTER — 4/5 — 3.1 mi
• HAMPTON HEALTH & REHAB CENTER, LLC — 3/5 — 3.7 mi
• NORTHAMPTON NURSING AND REHABILITATION CENTER — 3/5 — 4.3 mi
• JAMES RIVER NURSING AND REHABILITATION CENTER — 2/5 — 5.2 mi
• THE NEWPORT NURSING AND REHABILITATION CENTER — 3/5 — 6.6 mi
• THE CHESAPEAKE — 5/5 — 7.2 mi

Data Source

This information is sourced from official CMS (Centers for Medicare & Medicaid Services) public datasets.

CMS Provider Information updated May 1, 2026.

CMS Survey Summary updated May 1, 2026.

CMS Health Deficiencies updated May 1, 2026.

CareQED last updated June 22, 2026.

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