VICTORIA HAVEN NURSING FACILITY — Nursing Home in NORWOOD, MA
CMS Five-Star Rating
Based on health inspections, staffing, and quality measures
Facility Overview
| Certified Beds | 31 |
|---|---|
| Average Residents/Day | 26.0 |
| CMS Certification Number | 225608 |
Staffing Levels
Hours Per Resident Day (HPRD)
| Total Nurse Staffing | 4.45 HPRD |
|---|---|
| RN Staffing | 0.48 HPRD |
Health Inspection Findings & Deficiencies
VICTORIA HAVEN NURSING FACILITY had 17 health inspection deficiencies on its most recent inspection (January 21, 2026).
Inspection Findings — January 21, 2026
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Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (Level D)Corrected — February 2, 2026
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Ensure services provided by the nursing facility meet professional standards of quality. (Level E)Corrected — February 2, 2026
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Provide appropriate treatment and care according to orders, resident’s preferences and goals. (Level E)Corrected — February 2, 2026
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Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. (Level F)Corrected — March 2, 2026
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Observe each nurse aide's job performance and give regular training. (Level F)Corrected — March 2, 2026
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Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. (Level E)Corrected — February 3, 2026
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Ensure medication error rates are not 5 percent or greater. (Level E)Corrected — February 6, 2026
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Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (Level E)Corrected — February 20, 2026
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Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided. (Level D)Corrected — February 4, 2026
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Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results. (Level D)Corrected — February 14, 2026
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Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. (Level E)Corrected — February 14, 2026
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Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (Level E)Corrected — February 14, 2026
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Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service. (Level D)Corrected — February 19, 2026
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Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. (Level F)Corrected — February 27, 2026
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Provide and implement an infection prevention and control program. (Level F)Corrected — February 27, 2026
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Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. (Level D)Corrected — February 13, 2026
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Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. (Level D)Corrected — March 2, 2026
Victoria Haven Nursing Facility is a 31-bed nursing home in Norwood, Massachusetts. It holds a 2-star CMS overall rating. Total nurse staffing is 4.5 hours per resident day, above the Massachusetts average of 3.9. Its most recent inspection, in January 2026, cited 17 deficiencies, none of them severe.
Bottom line: The facility shows relatively strong nurse staffing levels, which can help support residents' daily care. However, the recent inspection cited multiple deficiencies around care planning, resident rights, psychotropic medication use, and therapeutic diets, so you should ask what specific corrective actions the facility has implemented and how they monitor improvement.
Frequently Asked Questions
Is VICTORIA HAVEN NURSING FACILITY Medicare and Medicaid certified?
VICTORIA HAVEN NURSING FACILITY is Medicare certified and Medicaid certified according to CMS data.
What is VICTORIA HAVEN NURSING FACILITY's CMS star rating?
VICTORIA HAVEN NURSING FACILITY has an overall CMS rating of 2 out of 5 stars.
How is staffing at VICTORIA HAVEN NURSING FACILITY?
VICTORIA HAVEN NURSING FACILITY reports 4.45481 total nurse hours per resident day.
Has VICTORIA HAVEN NURSING FACILITY had health inspection deficiencies?
On its most recent inspection, VICTORIA HAVEN NURSING FACILITY had 17 total deficiencies, including 0 classified as severe.
How many beds does VICTORIA HAVEN NURSING FACILITY have?
VICTORIA HAVEN NURSING FACILITY has 31 certified beds.
Nearby Nursing Homes
- NORWOOD HEALTHCARE — 1/5 — 0.6 mi
- CHARLWELL HOUSE HEALTH AND REHABILITATION — 2/5 — 0.8 mi
- ELLIS NURSING HOME (THE) — 4/5 — 1.5 mi
- Premier Healthcare at Harrington House — 1/5 — 2.1 mi
- FOREMOST AT SHARON LLC — 3/5 — 3.6 mi
- HELLENIC NURSING & REHABILITATION CENTER — 5/5 — 3.6 mi
Data Source
This information is sourced from official CMS (Centers for Medicare & Medicaid Services) public datasets.
CMS Provider Information updated May 1, 2026.
CMS Survey Summary updated May 1, 2026.
CMS Health Deficiencies updated May 1, 2026.
CareQED last updated June 22, 2026.