Vancrest-Upper Valley — Nursing Home in TROY, OH

3232 NORTH COUNTY ROAD 25A, TROY, OH, 45373 | 9374407663

CMS Five-Star Rating

★★★★☆ 4/5

Based on health inspections, staffing, and quality measures

Facility Overview

Medicare Medicaid
Certified Beds135
Average Residents/Day118.9
CMS Certification Number365735

Staffing Levels

Hours Per Resident Day (HPRD)

Total Nurse Staffing 3.52 HPRD
RN Staffing 0.37 HPRD

Health Inspection Findings & Deficiencies

Most Recent Inspection July 25, 2024
Total Deficiencies 13

Vancrest-Upper Valley had 13 health inspection deficiencies on its most recent inspection (July 25, 2024).

Inspection Findings — July 25, 2024

  • Ensure that residents are fully informed and understand their health status, care and treatments. (Level D)
    Corrected — August 23, 2024
  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. (Level B)
    Corrected — August 23, 2024
  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. (Level D)
    Corrected — August 23, 2024
  • Assess the resident when there is a significant change in condition (Level D)
    Corrected — August 23, 2024
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (Level D)
    Corrected — August 23, 2024
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (Level D)
    Corrected — August 23, 2024
  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. (Level D)
    Corrected — August 23, 2024
  • Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. (Level D)
    Corrected — August 23, 2024
  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. (Level D)
    Corrected — August 23, 2024
  • Ensure each resident’s drug regimen must be free from unnecessary drugs. (Level D)
    Corrected — August 23, 2024
  • Ensure that residents are free from significant medication errors. (Level D)
    Corrected — August 23, 2024
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (Level D)
    Corrected — August 23, 2024
  • Provide and implement an infection prevention and control program. (Level D)
    Corrected — August 23, 2024
CareQED Analysis

Vancrest-Upper Valley is a 135-bed nursing home in Troy, Ohio. It holds a 4-star CMS overall rating. Total nurse staffing is 3.5 hours per resident day, below the Ohio average of 3.7. Its most recent inspection, in July 2024, cited 13 deficiencies, none of them severe.

The facility carries a relatively strong overall CMS rating, which suggests generally acceptable performance across the surveyed domains. You should ask how the home has responded to the recent inspection findings—particularly the issues around care planning, communication with residents, and assessments—and how staffing levels support timely, individualized care.

Frequently Asked Questions

Is Vancrest-Upper Valley Medicare and Medicaid certified?

Vancrest-Upper Valley is Medicare certified and Medicaid certified according to CMS data.

What is Vancrest-Upper Valley's CMS star rating?

Vancrest-Upper Valley has an overall CMS rating of 4 out of 5 stars.

How is staffing at Vancrest-Upper Valley?

Vancrest-Upper Valley reports 3.52309 total nurse hours per resident day.

Has Vancrest-Upper Valley had health inspection deficiencies?

On its most recent inspection, Vancrest-Upper Valley had 13 total deficiencies, including 0 classified as severe.

How many beds does Vancrest-Upper Valley have?

Vancrest-Upper Valley has 135 certified beds.

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Data Source

This information is sourced from official CMS (Centers for Medicare & Medicaid Services) public datasets.

CMS Provider Information updated May 1, 2026.

CMS Survey Summary updated May 1, 2026.

CMS Health Deficiencies updated May 1, 2026.

CareQED last updated June 22, 2026.

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