TOUCHPOINTS AT MANCHESTER — Nursing Home in MANCHESTER, CT

333 BIDWELL ST, MANCHESTER, CT, 06040 | 8605333086

CMS Five-Star Rating

★★★☆☆ 3/5

Based on health inspections, staffing, and quality measures

Facility Overview

Medicare Medicaid
Certified Beds127
Average Residents/Day114.0
CMS Certification Number075314

Staffing Levels

Hours Per Resident Day (HPRD)

Total Nurse Staffing 3.16 HPRD
RN Staffing 0.53 HPRD

Health Inspection Findings & Deficiencies

Most Recent Inspection September 2, 2025
Total Deficiencies 1

TOUCHPOINTS AT MANCHESTER had 1 health inspection deficiency on its most recent inspection (September 2, 2025).

Inspection Findings — September 2, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (Level D)
    Corrected — November 13, 2025
CareQED Analysis

Touchpoints at Manchester is a 127-bed nursing home in Manchester, Connecticut. It holds a 3-star CMS overall rating. Total nurse staffing is 3.2 hours per resident day, below the Connecticut average of 3.8. Its most recent inspection, in September 2025, cited 1 deficiency, none of them severe.

The facility’s most recent inspection resulted in only a single non-severe citation, which suggests regulatory problems were limited. However, nurse staffing is below the state average, so you should ask how they cover shifts and supervise residents—particularly around falls and continence/UTI prevention, since those areas were cited.

Frequently Asked Questions

Is TOUCHPOINTS AT MANCHESTER Medicare and Medicaid certified?

TOUCHPOINTS AT MANCHESTER is Medicare certified and Medicaid certified according to CMS data.

What is TOUCHPOINTS AT MANCHESTER's CMS star rating?

TOUCHPOINTS AT MANCHESTER has an overall CMS rating of 3 out of 5 stars.

How is staffing at TOUCHPOINTS AT MANCHESTER?

TOUCHPOINTS AT MANCHESTER reports 3.15602 total nurse hours per resident day.

Has TOUCHPOINTS AT MANCHESTER had health inspection deficiencies?

On its most recent inspection, TOUCHPOINTS AT MANCHESTER had 1 total deficiencies, including 0 classified as severe.

How many beds does TOUCHPOINTS AT MANCHESTER have?

TOUCHPOINTS AT MANCHESTER has 127 certified beds.

Data Source

This information is sourced from official CMS (Centers for Medicare & Medicaid Services) public datasets.

CMS Provider Information updated May 1, 2026.

CMS Survey Summary updated May 1, 2026.

CMS Health Deficiencies updated May 1, 2026.

CareQED last updated June 21, 2026.

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