THE LAURELS OF WILLOW CREEK — Nursing Home in MIDLOTHIAN, VA

11611 ROBIOUS ROAD, MIDLOTHIAN, VA, 23113 | 8043794771

CMS Five-Star Rating

★★☆☆☆ 2/5

Based on health inspections, staffing, and quality measures

Facility Overview

Medicare Medicaid
Certified Beds120
Average Residents/Day113.9
CMS Certification Number495257

Staffing Levels

Hours Per Resident Day (HPRD)

Total Nurse Staffing 3.34 HPRD
RN Staffing 0.33 HPRD

Health Inspection Findings & Deficiencies

Most Recent Inspection September 13, 2023
Total Deficiencies 18

THE LAURELS OF WILLOW CREEK had 18 health inspection deficiencies on its most recent inspection (September 13, 2023).

Inspection Findings — September 13, 2023

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (Level D)
    Corrected — October 16, 2023
  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. (Level D)
    Corrected — October 16, 2023
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (Level E)
    Corrected — October 16, 2023
  • Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. (Level D)
    Corrected — October 16, 2023
  • Provide safe and appropriate respiratory care for a resident when needed. (Level D)
    Corrected — October 16, 2023
  • Provide safe, appropriate pain management for a resident who requires such services. (Level E)
    Corrected — October 16, 2023
  • Provide safe, appropriate dialysis care/services for a resident who requires such services. (Level D)
    Corrected — October 16, 2023
  • Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. (Level D)
    Corrected — October 16, 2023
  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. (Level D)
    Corrected — October 16, 2023
  • Post nurse staffing information every day. (Level C)
    Corrected — October 16, 2023
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (Level D)
    Corrected — October 16, 2023
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (Level D)
    Corrected — October 16, 2023
  • Ensure services provided by the nursing facility meet professional standards of quality. (Level D)
    Corrected — October 16, 2023
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing. (Level D)
    Corrected — October 16, 2023
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (Level E)
    Corrected — October 16, 2023
  • Ensure each resident’s drug regimen must be free from unnecessary drugs. (Level E)
    Corrected — October 16, 2023
  • Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. (Level D)
    Corrected — October 16, 2023
  • Ensure each resident receives an accurate assessment. (Level D)
    Corrected — October 16, 2023
CareQED Analysis

The Laurels of Willow Creek is a 120-bed nursing home in Midlothian, Virginia. It holds a 2-star CMS overall rating. Total nurse staffing is 3.3 hours per resident day, below the Virginia average of 3.8. Its most recent inspection, in September 2023, cited 18 deficiencies, none of them severe.

A recent inspection found multiple deficiencies but none were classified as severe, which indicates issues were identified without immediate high-risk failures. Given that nurse staffing is below the state average, ask how they maintain consistent daily nursing care and monitoring to make sure residents’ needs are met.

Frequently Asked Questions

Is THE LAURELS OF WILLOW CREEK Medicare and Medicaid certified?

THE LAURELS OF WILLOW CREEK is Medicare certified and Medicaid certified according to CMS data.

What is THE LAURELS OF WILLOW CREEK's CMS star rating?

THE LAURELS OF WILLOW CREEK has an overall CMS rating of 2 out of 5 stars.

How is staffing at THE LAURELS OF WILLOW CREEK?

THE LAURELS OF WILLOW CREEK reports 3.33835 total nurse hours per resident day.

Has THE LAURELS OF WILLOW CREEK had health inspection deficiencies?

On its most recent inspection, THE LAURELS OF WILLOW CREEK had 18 total deficiencies, including 0 classified as severe.

How many beds does THE LAURELS OF WILLOW CREEK have?

THE LAURELS OF WILLOW CREEK has 120 certified beds.

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Data Source

This information is sourced from official CMS (Centers for Medicare & Medicaid Services) public datasets.

CMS Provider Information updated May 1, 2026.

CMS Survey Summary updated May 1, 2026.

CMS Health Deficiencies updated May 1, 2026.

CareQED last updated June 22, 2026.

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