SONTERRA HEALTH CENTER — Nursing Home in SAN ANTONIO, TX

18514 SONTERRA PLACE, SAN ANTONIO, TX, 78258 | 2105454800

CMS Five-Star Rating

★★★☆☆ 3/5

Based on health inspections, staffing, and quality measures

Facility Overview

Medicare Medicaid
Certified Beds124
Average Residents/Day97.9
CMS Certification Number676158

Staffing Levels

Hours Per Resident Day (HPRD)

Total Nurse Staffing 3.74 HPRD
RN Staffing 0.31 HPRD

Health Inspection Findings & Deficiencies

Most Recent Inspection May 15, 2025
Total Deficiencies 16 2 Severe

SONTERRA HEALTH CENTER had 16 health inspection deficiencies on its most recent inspection (May 15, 2025), including 2 classified as severe.

Inspection Findings — May 15, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (Level D)
    Corrected — June 13, 2025
  • Reasonably accommodate the needs and preferences of each resident. (Level D)
    Corrected — June 13, 2025
  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. (Level G)
    Corrected — June 13, 2025
  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. (Level D)
    Corrected — June 13, 2025
  • Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. (Level D)
    Corrected — June 13, 2025
  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted (Level D)
    Corrected — June 13, 2025
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (Level D)
    Corrected — June 13, 2025
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (Level D)
    Corrected — June 13, 2025
  • Provide safe and appropriate respiratory care for a resident when needed. (Level D)
    Corrected — June 13, 2025
  • Provide safe, appropriate pain management for a resident who requires such services. (Level G)
    Corrected — June 13, 2025
  • Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. (Level D)
    Corrected — June 13, 2025
  • Ensure each resident’s drug regimen must be free from unnecessary drugs. (Level D)
    Corrected — June 13, 2025
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (Level D)
    Corrected — June 13, 2025
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (Level D)
    Corrected — June 13, 2025
  • Respond appropriately to all alleged violations. (Level D)
    Corrected — June 13, 2025
  • Provide and implement an infection prevention and control program. (Level D)
    Corrected — June 13, 2025
CareQED Analysis

Sonterra Health Center is a 124-bed nursing home in San Antonio, Texas. It holds a 3-star CMS overall rating. Total nurse staffing is 3.7 hours per resident day, above the Texas average of 3.4. Its most recent inspection, in May 2025, cited 16 deficiencies, 2 of them severe.

A clear strength is that staffing levels are above the state average, which can support more attentive daily care. One thing worth asking the facility about is how it has addressed the recent inspection findings—particularly the severe citations related to residents’ rights, grievance processes, and timely care planning and assessments—and what specific policy or practice changes are now in place.

Frequently Asked Questions

Is SONTERRA HEALTH CENTER Medicare and Medicaid certified?

SONTERRA HEALTH CENTER is Medicare certified and Medicaid certified according to CMS data.

What is SONTERRA HEALTH CENTER's CMS star rating?

SONTERRA HEALTH CENTER has an overall CMS rating of 3 out of 5 stars.

How is staffing at SONTERRA HEALTH CENTER?

SONTERRA HEALTH CENTER reports 3.7394 total nurse hours per resident day.

Has SONTERRA HEALTH CENTER had health inspection deficiencies?

On its most recent inspection, SONTERRA HEALTH CENTER had 16 total deficiencies, including 2 classified as severe.

How many beds does SONTERRA HEALTH CENTER have?

SONTERRA HEALTH CENTER has 124 certified beds.

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Data Source

This information is sourced from official CMS (Centers for Medicare & Medicaid Services) public datasets.

CMS Provider Information updated May 1, 2026.

CMS Survey Summary updated May 1, 2026.

CMS Health Deficiencies updated May 1, 2026.

CareQED last updated June 22, 2026.

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