SILVER SPRINGS HEALTH CARE CENTER — Nursing Home in GLENDALE, WI

CMS Five-Star Rating

Based on health inspections, staffing, and quality measures

Health Inspection Findings & Deficiencies

SILVER SPRINGS HEALTH CARE CENTER had 39 health inspection deficiencies on its most recent inspection (September 30, 2025), including 5 classified as severe.

Inspection Findings — September 30, 2025

• Ensure that residents are fully informed and understand their health status, care and treatments. (Level D)
  Corrected — November 12, 2025
• Ensure residents have reasonable access to and privacy in their use of communication methods. (Level D)
  Corrected — November 12, 2025
• Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. (Level C)
  Corrected — November 12, 2025
• Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (Level D)
  Corrected — November 12, 2025
• Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. (Level E)
  Corrected — November 12, 2025
• Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. (Level D)
  Corrected — November 12, 2025
• Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. (Level D)
  Corrected — November 12, 2025
• PASARR screening for Mental disorders or Intellectual Disabilities (Level D)
  Corrected — November 12, 2025
• Provide care and assistance to perform activities of daily living for any resident who is unable. (Level D)
  Corrected — November 12, 2025
• Provide activities to meet all resident's needs. (Level E)
  Corrected — November 12, 2025
• Provide appropriate treatment and care according to orders, resident’s preferences and goals. (Level J)
  Corrected — November 12, 2025
• Provide appropriate pressure ulcer care and prevent new ulcers from developing. (Level J)
  Corrected — November 12, 2025
• Provide care or services that was trauma informed and/or culturally competent. (Level D)
  Corrected — November 12, 2025
• Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. (Level D)
  Corrected — November 12, 2025
• Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. (Level F)
  Corrected — November 12, 2025
• Observe each nurse aide's job performance and give regular training. (Level E)
  Corrected — November 12, 2025
• Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. (Level E)
  Corrected — November 12, 2025
• Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (Level E)
  Corrected — November 12, 2025
• Provide routine and 24-hour emergency dental care for each resident. (Level D)
  Corrected — November 12, 2025
• Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (Level F)
  Corrected — November 12, 2025
• Administer the facility in a manner that enables it to use its resources effectively and efficiently. (Level L)
  Corrected — November 12, 2025
• Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility. (Level L)
  Corrected — November 12, 2025
• Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (Level D)
  Corrected — November 12, 2025
• Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. (Level F)
  Corrected — November 12, 2025
• Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. (Level F)
  Corrected — November 12, 2025
• Provide and implement an infection prevention and control program. (Level F)
  Corrected — November 12, 2025
• Implement a program that monitors antibiotic use. (Level F)
  Corrected — November 12, 2025
• Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. (Level F)
  Corrected — November 12, 2025
• Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. (Level F)
  Corrected — November 12, 2025
• Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. (Level D)
  Corrected — November 12, 2025
• Provide behavior health training consistent with the requirements and as determined by a facility assessment. (Level F)
  Corrected — November 12, 2025
• Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (Level D)
  Corrected — November 12, 2025
• Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (Level E)
  Corrected — November 12, 2025
• Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (Level G)
  Corrected — November 12, 2025
• Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. (Level E)
  Corrected — November 12, 2025
• Ensure each resident receives an accurate assessment. (Level E)
  Corrected — November 12, 2025
• Develop and implement policies and procedures for flu and pneumonia vaccinations. (Level E)
  Corrected — November 12, 2025
• Respond appropriately to all alleged violations. (Level D)
  Corrected — November 12, 2025
• Provide training in compliance and ethics. (Level F)
  Corrected — November 12, 2025

Frequently Asked Questions

Nearby Nursing Homes

• Complete Care at Glendale West — 2/5 — 0.9 mi
• EASTCASTLE PL BRADFORD TER CONV CTR — 5/5 — 4.5 mi
• MILWAUKEE CATHOLIC HOME — 5/5 — 4.5 mi
• BRADLEY ESTATES NURSING AND REHAB LLC — 1/5 — 4.6 mi
• EDENBROOK LAKESIDE — 2/5 — 4.7 mi
• SAINT JOHNS ON THE LAKE — 4/5 — 4.8 mi

Data Source

This information is sourced from official CMS (Centers for Medicare & Medicaid Services) public datasets.

CMS Provider Information updated May 1, 2026.

CMS Survey Summary updated May 1, 2026.

CMS Health Deficiencies updated May 1, 2026.

CareQED last updated June 22, 2026.

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