SHENANDOAH CENTER — Nursing Home in CHARLES TOWN, WV
CMS Five-Star Rating
Based on health inspections, staffing, and quality measures
Facility Overview
| Certified Beds | 78 |
|---|---|
| Average Residents/Day | 73.7 |
| CMS Certification Number | 515167 |
Staffing Levels
Hours Per Resident Day (HPRD)
| Total Nurse Staffing | 2.94 HPRD |
|---|---|
| RN Staffing | 0.87 HPRD |
Health Inspection Findings & Deficiencies
SHENANDOAH CENTER had 8 health inspection deficiencies on its most recent inspection (March 11, 2026).
Inspection Findings — March 11, 2026
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Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (Level D)Corrected — April 15, 2026
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Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. (Level D)Corrected — April 15, 2026
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Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. (Level D)Corrected — April 15, 2026
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Provide care or services that was trauma informed and/or culturally competent. (Level D)Corrected — April 15, 2026
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Administer the facility in a manner that enables it to use its resources effectively and efficiently. (Level E)Corrected — April 15, 2026
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Provide and implement an infection prevention and control program. (Level D)Corrected — April 15, 2026
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Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (Level E)Corrected — April 15, 2026
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Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (Level E)Corrected — April 15, 2026
Shenandoah Center is a 78-bed nursing home in Charles Town, West Virginia. It holds a 1-star CMS overall rating. Total nurse staffing is 2.9 hours per resident day, below the West Virginia average of 3.7. Its most recent inspection, in March 2026, cited 8 deficiencies, none of them severe. CMS has flagged this facility with an abuse icon.
The most recent inspection found multiple deficiencies but none were classified as severe, which suggests the problems identified were judged correctable rather than immediately life-threatening. One important question is what incidents led to the abuse flag and what specific steps the facility has taken since then to prevent recurrence and protect residents.
Frequently Asked Questions
Is SHENANDOAH CENTER Medicare and Medicaid certified?
SHENANDOAH CENTER is Medicare certified and Medicaid certified according to CMS data.
What is SHENANDOAH CENTER's CMS star rating?
SHENANDOAH CENTER has an overall CMS rating of 1 out of 5 stars.
How is staffing at SHENANDOAH CENTER?
SHENANDOAH CENTER reports 2.93954 total nurse hours per resident day.
Has SHENANDOAH CENTER had health inspection deficiencies?
On its most recent inspection, SHENANDOAH CENTER had 8 total deficiencies, including 0 classified as severe.
How many beds does SHENANDOAH CENTER have?
SHENANDOAH CENTER has 78 certified beds.
Nearby Nursing Homes
- WILLOW TREE HEALTHCARE CENTER — 2/5 — 1.0 mi
Data Source
This information is sourced from official CMS (Centers for Medicare & Medicaid Services) public datasets.
CMS Provider Information updated May 1, 2026.
CMS Survey Summary updated May 1, 2026.
CMS Health Deficiencies updated May 1, 2026.
CareQED last updated June 22, 2026.