Pontchartrain Health Care Center — Nursing Home in Mandeville, LA
CMS Five-Star Rating
Based on health inspections, staffing, and quality measures
Facility Overview
| Certified Beds | 182 |
|---|---|
| Average Residents/Day | 109.0 |
| CMS Certification Number | 195297 |
Staffing Levels
Hours Per Resident Day (HPRD)
| Total Nurse Staffing | 4.00 HPRD |
|---|---|
| RN Staffing | 0.22 HPRD |
Health Inspection Findings & Deficiencies
Pontchartrain Health Care Center had 3 health inspection deficiencies on its most recent inspection (February 19, 2026).
Inspection Findings — February 19, 2026
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Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. (Level D)Corrected — March 19, 2026
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Ensure each resident receives an accurate assessment. (Level D)Corrected — March 19, 2026
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Have a plan that describes the process for conducting QAPI and QAA activities. (Level D)Corrected — March 19, 2026
Pontchartrain Health Care Center is a 182-bed nursing home in Mandeville, Louisiana. It holds a 1-star CMS overall rating. Total nurse staffing is 4 hours per resident day, above the Louisiana average of 3.8. Its most recent inspection, in February 2026, cited 3 deficiencies, none of them severe.
Staffing levels look relatively strong compared with other facilities in the state, which can help with day‑to‑day care and oversight. However, a recent inspection identified shortcomings around residents’ rights, assessment accuracy, and quality‑assurance processes, so it’s worth asking what specific corrective actions were completed and how the facility now manages grievances, assessments, and QAPI to prevent recurrence.
Frequently Asked Questions
Is Pontchartrain Health Care Center Medicare and Medicaid certified?
Pontchartrain Health Care Center is Medicare certified and Medicaid certified according to CMS data.
What is Pontchartrain Health Care Center's CMS star rating?
Pontchartrain Health Care Center has an overall CMS rating of 1 out of 5 stars.
How is staffing at Pontchartrain Health Care Center?
Pontchartrain Health Care Center reports 3.99938 total nurse hours per resident day.
Has Pontchartrain Health Care Center had health inspection deficiencies?
On its most recent inspection, Pontchartrain Health Care Center had 3 total deficiencies, including 0 classified as severe.
How many beds does Pontchartrain Health Care Center have?
Pontchartrain Health Care Center has 182 certified beds.
Nearby Nursing Homes
- HERITAGE MANOR OF MANDEVILLE — 2/5 — 1.0 mi
- TRINITY TRACE COMMUNITY CARE CENTER — 4/5 — 1.2 mi
- CHRISTWOOD — 5/5 — 4.4 mi
- Forest Manor Nursing and Rehabilitation Center — 3/5 — 5.2 mi
Data Source
This information is sourced from official CMS (Centers for Medicare & Medicaid Services) public datasets.
CMS Provider Information updated May 1, 2026.
CMS Survey Summary updated May 1, 2026.
CMS Health Deficiencies updated May 1, 2026.
CareQED last updated June 22, 2026.