PHOENIX OF MAPLE HEIGHTS — Nursing Home in MAPLE HEIGHTS, OH

19900 CLARE AVE, MAPLE HEIGHTS, OH, 44137 | 2166623343

CMS Five-Star Rating

★★☆☆☆ 2/5

Based on health inspections, staffing, and quality measures

Facility Overview

Medicare Medicaid
Certified Beds99
Average Residents/Day93.3
CMS Certification Number365520

Staffing Levels

Hours Per Resident Day (HPRD)

Total Nurse Staffing 3.21 HPRD
RN Staffing 0.32 HPRD

Health Inspection Findings & Deficiencies

Most Recent Inspection June 13, 2024
Total Deficiencies 20

PHOENIX OF MAPLE HEIGHTS had 20 health inspection deficiencies on its most recent inspection (June 13, 2024).

Inspection Findings — June 13, 2024

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. (Level D)
    Corrected — August 13, 2024
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (Level D)
    Corrected — August 13, 2024
  • Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. (Level D)
    Corrected — August 13, 2024
  • Provide safe and appropriate respiratory care for a resident when needed. (Level D)
    Corrected — August 13, 2024
  • Provide safe, appropriate dialysis care/services for a resident who requires such services. (Level D)
    Corrected — August 13, 2024
  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. (Level F)
    Corrected — August 13, 2024
  • Ensure each resident must receive and the facility must provide necessary behavioral health care and services. (Level D)
    Corrected — August 13, 2024
  • Ensure each resident’s drug regimen must be free from unnecessary drugs. (Level E)
    Corrected — August 13, 2024
  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. (Level E)
    Corrected — August 13, 2024
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (Level E)
    Corrected — August 13, 2024
  • Provide routine and 24-hour emergency dental care for each resident. (Level D)
    Corrected — August 13, 2024
  • Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. (Level C)
    Corrected — August 13, 2024
  • Have the Quality Assessment and Assurance group have the required members and meet at least quarterly (Level F)
    Corrected — August 13, 2024
  • Provide and implement an infection prevention and control program. (Level F)
    Corrected — August 13, 2024
  • Implement a program that monitors antibiotic use. (Level F)
    Corrected — August 13, 2024
  • Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. (Level F)
    Corrected — August 13, 2024
  • Make sure that a working call system is available in each resident's bathroom and bathing area. (Level D)
    Corrected — August 13, 2024
  • Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. (Level C)
    Corrected — August 13, 2024
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (Level D)
    Corrected — August 13, 2024
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (Level F)
    Corrected — August 13, 2024
CareQED Analysis

Phoenix of Maple Heights is a 99-bed nursing home in Maple Heights, Ohio. It holds a 2-star CMS overall rating. Total nurse staffing is 3.2 hours per resident day, below the Ohio average of 3.7. Its most recent inspection, in June 2024, cited 20 deficiencies, none of them severe.

The facility’s most recent survey did not include any severe citations, which is a relative positive compared with homes that have more serious findings. You should ask about staffing levels and how the facility manages nurse coverage and response to resident needs given their lower-than-average nurse hours.

Frequently Asked Questions

Is PHOENIX OF MAPLE HEIGHTS Medicare and Medicaid certified?

PHOENIX OF MAPLE HEIGHTS is Medicare certified and Medicaid certified according to CMS data.

What is PHOENIX OF MAPLE HEIGHTS's CMS star rating?

PHOENIX OF MAPLE HEIGHTS has an overall CMS rating of 2 out of 5 stars.

How is staffing at PHOENIX OF MAPLE HEIGHTS?

PHOENIX OF MAPLE HEIGHTS reports 3.21039 total nurse hours per resident day.

Has PHOENIX OF MAPLE HEIGHTS had health inspection deficiencies?

On its most recent inspection, PHOENIX OF MAPLE HEIGHTS had 20 total deficiencies, including 0 classified as severe.

How many beds does PHOENIX OF MAPLE HEIGHTS have?

PHOENIX OF MAPLE HEIGHTS has 99 certified beds.

Data Source

This information is sourced from official CMS (Centers for Medicare & Medicaid Services) public datasets.

CMS Provider Information updated May 1, 2026.

CMS Survey Summary updated May 1, 2026.

CMS Health Deficiencies updated May 1, 2026.

CareQED last updated June 22, 2026.

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