Pelican Health Randolph LLC — Nursing Home in Charlotte, NC

4801 Randolph Road, Charlotte, NC, 28211 | 7043648363

CMS Five-Star Rating

★★★☆☆ 3/5

Based on health inspections, staffing, and quality measures

Facility Overview

Medicare Medicaid
Certified Beds100
Average Residents/DayN/A
CMS Certification Number345134

Staffing Levels

Hours Per Resident Day (HPRD)

Total Nurse Staffing N/A HPRD
RN Staffing N/A HPRD

Health Inspection Findings & Deficiencies

Most Recent Inspection September 17, 2025
Total Deficiencies 15

Pelican Health Randolph LLC had 15 health inspection deficiencies on its most recent inspection (September 17, 2025).

Inspection Findings — September 17, 2025

  • Provide appropriate foot care. (Level D)
    Corrected — October 17, 2025
  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. (Level D)
    Corrected — October 17, 2025
  • Provide safe and appropriate respiratory care for a resident when needed. (Level D)
    Corrected — October 17, 2025
  • Make sure that a working call system is available in each resident's bathroom and bathing area. (Level D)
    Corrected — October 17, 2025
  • Reasonably accommodate the needs and preferences of each resident. (Level D)
    Corrected — October 17, 2025
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (Level E)
    Corrected — October 17, 2025
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (Level D)
    Corrected — October 17, 2025
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (Level D)
    Corrected — October 17, 2025
  • Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. (Level D)
    Corrected — October 17, 2025
  • Ensure services provided by the nursing facility meet professional standards of quality. (Level D)
    Corrected — October 17, 2025
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals. (Level D)
    Corrected — October 17, 2025
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (Level D)
    Corrected — October 17, 2025
  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. (Level D)
    Corrected — October 17, 2025
  • Provide and implement an infection prevention and control program. (Level D)
    Corrected — October 17, 2025
  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. (Level E)
    Corrected — October 17, 2025
CareQED Analysis

Pelican Health Randolph LLC is a 100-bed nursing home in Charlotte, North Carolina. It holds a 3-star CMS overall rating. Its most recent inspection, in September 2025, cited 15 deficiencies, none of them severe.

One positive is that the inspection citations were not judged to be severe. It would be reasonable to ask how the facility ensures safe clinical care for residents needing feeding-tube or respiratory support and how they monitor those practices.

Frequently Asked Questions

Is Pelican Health Randolph LLC Medicare and Medicaid certified?

Pelican Health Randolph LLC is Medicare certified and Medicaid certified according to CMS data.

What is Pelican Health Randolph LLC's CMS star rating?

Pelican Health Randolph LLC has an overall CMS rating of 3 out of 5 stars.

Has Pelican Health Randolph LLC had health inspection deficiencies?

On its most recent inspection, Pelican Health Randolph LLC had 15 total deficiencies, including 0 classified as severe.

How many beds does Pelican Health Randolph LLC have?

Pelican Health Randolph LLC has 100 certified beds.

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Data Source

This information is sourced from official CMS (Centers for Medicare & Medicaid Services) public datasets.

CMS Provider Information updated May 1, 2026.

CMS Survey Summary updated May 1, 2026.

CMS Health Deficiencies updated May 1, 2026.

CareQED last updated June 22, 2026.

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