PACIFIC HILLS MANOR — Nursing Home in MORGAN HILL, CA
CMS Five-Star Rating
Based on health inspections, staffing, and quality measures
Facility Overview
| Certified Beds | 99 |
|---|---|
| Average Residents/Day | 92.0 |
| CMS Certification Number | 056037 |
Staffing Levels
Hours Per Resident Day (HPRD)
| Total Nurse Staffing | 4.37 HPRD |
|---|---|
| RN Staffing | 0.78 HPRD |
Health Inspection Findings & Deficiencies
PACIFIC HILLS MANOR had 15 health inspection deficiencies on its most recent inspection (December 5, 2025).
Inspection Findings — December 5, 2025
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Ensure that residents are fully informed and understand their health status, care and treatments. (Level D)Corrected — December 26, 2025
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Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. (Level E)Corrected — December 26, 2025
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Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. (Level D)Corrected — December 26, 2025
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Assess the resident when there is a significant change in condition (Level D)Corrected — December 26, 2025
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Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (Level D)Corrected — December 26, 2025
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Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (Level D)Corrected — December 26, 2025
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Provide appropriate treatment and care according to orders, resident’s preferences and goals. (Level D)Corrected — December 26, 2025
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Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (Level D)Corrected — December 26, 2025
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Ensure medication error rates are not 5 percent or greater. (Level D)Corrected — December 26, 2025
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Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (Level E)Corrected — December 26, 2025
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Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. (Level D)Corrected — December 26, 2025
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Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. (Level D)Corrected — December 26, 2025
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Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (Level F)Corrected — December 24, 2025
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Provide and implement an infection prevention and control program. (Level D)Corrected — December 26, 2025
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Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. (Level D)Corrected — December 26, 2025
Pacific Hills Manor is a 99-bed nursing home in Morgan Hill, California. It holds a 5-star CMS overall rating. Total nurse staffing is 4.4 hours per resident day, below the California average of 4.5. Its most recent inspection, in December 2025, cited 15 deficiencies, none of them severe.
The facility's high overall rating suggests generally solid performance compared with other homes. However, the most recent inspection noted several quality- and safety-related deficiencies, so it would be reasonable to ask how those issues — particularly the infection prevention practices and the facility’s approach to psychotropic medication and residents' rights — have been addressed.
Frequently Asked Questions
Is PACIFIC HILLS MANOR Medicare and Medicaid certified?
PACIFIC HILLS MANOR is Medicare certified and Medicaid certified according to CMS data.
What is PACIFIC HILLS MANOR's CMS star rating?
PACIFIC HILLS MANOR has an overall CMS rating of 5 out of 5 stars.
How is staffing at PACIFIC HILLS MANOR?
PACIFIC HILLS MANOR reports 4.37419 total nurse hours per resident day.
Has PACIFIC HILLS MANOR had health inspection deficiencies?
On its most recent inspection, PACIFIC HILLS MANOR had 15 total deficiencies, including 0 classified as severe.
How many beds does PACIFIC HILLS MANOR have?
PACIFIC HILLS MANOR has 99 certified beds.
Nearby Nursing Homes
- MORGAN HILL HEALTHCARE CENTER — 4/5 — 0.6 mi
- GILROY HEALTHCARE CENTER — 2/5 — 8.8 mi
Data Source
This information is sourced from official CMS (Centers for Medicare & Medicaid Services) public datasets.
CMS Provider Information updated May 1, 2026.
CMS Survey Summary updated May 1, 2026.
CMS Health Deficiencies updated May 1, 2026.
CareQED last updated June 21, 2026.