OUR LADY OF MERCY LIFE CENTER — Nursing Home in GUILDERLAND, NY

2 MERCYCARE LANE, GUILDERLAND, NY, 12084 | 5184648100

CMS Five-Star Rating

★☆☆☆☆ 1/5

Based on health inspections, staffing, and quality measures

Facility Overview

Medicare Medicaid
Certified Beds160
Average Residents/Day147.9
CMS Certification Number335767

Staffing Levels

Hours Per Resident Day (HPRD)

Total Nurse Staffing 3.86 HPRD
RN Staffing 0.92 HPRD

Health Inspection Findings & Deficiencies

Most Recent Inspection October 15, 2024
Total Deficiencies 15

OUR LADY OF MERCY LIFE CENTER had 15 health inspection deficiencies on its most recent inspection (October 15, 2024).

Inspection Findings — October 15, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (Level D)
    Corrected — November 22, 2024
  • Allow residents to self-administer drugs if determined clinically appropriate. (Level D)
    Corrected — December 2, 2024
  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. (Level E)
    Corrected — November 22, 2024
  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (Level D)
    Corrected — December 6, 2024
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals. (Level D)
    Corrected — December 6, 2024
  • Ensure medication error rates are not 5 percent or greater. (Level D)
    Corrected — December 6, 2024
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (Level E)
    Corrected — November 29, 2024
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (Level E)
    Corrected — October 15, 2024
  • Provide and implement an infection prevention and control program. (Level E)
    Corrected — December 6, 2024
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (Level D)
    Corrected — December 6, 2024
  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. (Level E)
    Corrected — December 4, 2024
  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. (Level F)
    Corrected — December 6, 2024
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (Level D)
    Corrected — November 28, 2024
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (Level D)
    Corrected — November 28, 2024
  • Respond appropriately to all alleged violations. (Level D)
    Corrected — November 28, 2024
CareQED Analysis

Our Lady of Mercy Life Center is a 160-bed nursing home in Guilderland, New York. It holds a 1-star CMS overall rating. Total nurse staffing is 3.9 hours per resident day, above the New York average of 3.7. Its most recent inspection, in October 2024, cited 15 deficiencies, none of them severe.

The facility shows relatively strong nurse staffing compared with the state average, which can support daily care needs. However, the recent inspection found multiple deficiencies related to care planning, resident rights, and medication safety, so you may want to ask what specific corrective actions and monitoring are in place to ensure those problems have been fixed and won’t recur.

Frequently Asked Questions

Is OUR LADY OF MERCY LIFE CENTER Medicare and Medicaid certified?

OUR LADY OF MERCY LIFE CENTER is Medicare certified and Medicaid certified according to CMS data.

What is OUR LADY OF MERCY LIFE CENTER's CMS star rating?

OUR LADY OF MERCY LIFE CENTER has an overall CMS rating of 1 out of 5 stars.

How is staffing at OUR LADY OF MERCY LIFE CENTER?

OUR LADY OF MERCY LIFE CENTER reports 3.86117 total nurse hours per resident day.

Has OUR LADY OF MERCY LIFE CENTER had health inspection deficiencies?

On its most recent inspection, OUR LADY OF MERCY LIFE CENTER had 15 total deficiencies, including 0 classified as severe.

How many beds does OUR LADY OF MERCY LIFE CENTER have?

OUR LADY OF MERCY LIFE CENTER has 160 certified beds.

Data Source

This information is sourced from official CMS (Centers for Medicare & Medicaid Services) public datasets.

CMS Provider Information updated May 1, 2026.

CMS Survey Summary updated May 1, 2026.

CMS Health Deficiencies updated May 1, 2026.

CareQED last updated June 22, 2026.

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