Optalis Health & Rehabilitation at Kent-Crossing — Nursing Home in Grand Rapids, MI
CMS Five-Star Rating
Based on health inspections, staffing, and quality measures
Facility Overview
| Certified Beds | 182 |
|---|---|
| Average Residents/Day | 115.3 |
| CMS Certification Number | 235103 |
Staffing Levels
Hours Per Resident Day (HPRD)
| Total Nurse Staffing | 4.02 HPRD |
|---|---|
| RN Staffing | 0.58 HPRD |
Health Inspection Findings & Deficiencies
Optalis Health & Rehabilitation at Kent-Crossing had 13 health inspection deficiencies on its most recent inspection (March 19, 2026), including 1 classified as severe.
Inspection Findings — March 19, 2026
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Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (Level D)Corrected — April 15, 2026
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Ensure that residents are fully informed and understand their health status, care and treatments. (Level D)Corrected — April 15, 2026
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Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (Level D)Corrected — April 15, 2026
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Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (Level D)Corrected — April 15, 2026
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Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (Level D)Corrected — April 15, 2026
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Protect each resident from the wrongful use of the resident's belongings or money. (Level D)Corrected — April 15, 2026
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Develop and implement policies and procedures to prevent abuse, neglect, and theft. (Level D)Corrected — April 15, 2026
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Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (Level E)Corrected — April 15, 2026
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Provide appropriate treatment and care according to orders, resident’s preferences and goals. (Level E)Corrected — April 15, 2026
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Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. (Level D)Corrected — April 15, 2026
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Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. (Level D)Corrected — April 15, 2026
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Ensure that residents are free from significant medication errors. (Level G)Corrected — April 15, 2026
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Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. (Level E)Corrected — April 15, 2026
Optalis Health & Rehabilitation at Kent-Crossing is a 182-bed nursing home in Grand Rapids, Michigan. It holds a 1-star CMS overall rating. Total nurse staffing is 4 hours per resident day, below the Michigan average of 4. Its most recent inspection, in March 2026, cited 13 deficiencies, one of them severe.
There aren’t any clear strengths highlighted on the fact sheet. It would be important to ask what specific steps the facility has taken to address the multiple recent deficiencies—especially the one described as severe—and how current staffing and supervision practices ensure residents’ safety, communication, and a homelike environment.
Frequently Asked Questions
Is Optalis Health & Rehabilitation at Kent-Crossing Medicare and Medicaid certified?
Optalis Health & Rehabilitation at Kent-Crossing is Medicare certified and Medicaid certified according to CMS data.
What is Optalis Health & Rehabilitation at Kent-Crossing's CMS star rating?
Optalis Health & Rehabilitation at Kent-Crossing has an overall CMS rating of 1 out of 5 stars.
How is staffing at Optalis Health & Rehabilitation at Kent-Crossing?
Optalis Health & Rehabilitation at Kent-Crossing reports 4.01924 total nurse hours per resident day.
Has Optalis Health & Rehabilitation at Kent-Crossing had health inspection deficiencies?
On its most recent inspection, Optalis Health & Rehabilitation at Kent-Crossing had 13 total deficiencies, including 1 classified as severe.
How many beds does Optalis Health & Rehabilitation at Kent-Crossing have?
Optalis Health & Rehabilitation at Kent-Crossing has 182 certified beds.
Nearby Nursing Homes
- Holland Home - Raybrook Manor — 5/5 — 0.3 mi
- Valley Health Center — 5/5 — 1.8 mi
- Mission Point Nursing & Physical Rehabilitation Ce — 2/5 — 2.0 mi
- Optalis Health and Rehabilitation of Grand Rapids — 1/5 — 2.1 mi
- Beacon Hill at Eastgate — 5/5 — 2.2 mi
- Holland Home Breton Rehabilitation & Living Centre — 5/5 — 2.8 mi
Data Source
This information is sourced from official CMS (Centers for Medicare & Medicaid Services) public datasets.
CMS Provider Information updated May 1, 2026.
CMS Survey Summary updated May 1, 2026.
CMS Health Deficiencies updated May 1, 2026.
CareQED last updated June 22, 2026.