HILO BENIOFF MEDICAL CENTER — Nursing Home in HILO, HI
CMS Five-Star Rating
Based on health inspections, staffing, and quality measures
Facility Overview
| Certified Beds | 52 |
|---|---|
| Average Residents/Day | 51.5 |
| CMS Certification Number | 125002 |
Staffing Levels
Hours Per Resident Day (HPRD)
| Total Nurse Staffing | 5.20 HPRD |
|---|---|
| RN Staffing | 1.39 HPRD |
Health Inspection Findings & Deficiencies
HILO BENIOFF MEDICAL CENTER had 15 health inspection deficiencies on its most recent inspection (February 7, 2025).
Inspection Findings — February 7, 2025
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Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (Level D)Corrected — March 24, 2025
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Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (Level D)Corrected — March 24, 2025
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Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. (Level D)Corrected — March 24, 2025
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Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted (Level D)Corrected — March 24, 2025
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Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (Level D)Corrected — March 24, 2025
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Provide care and assistance to perform activities of daily living for any resident who is unable. (Level D)Corrected — March 24, 2025
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Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. (Level D)Corrected — March 24, 2025
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Provide enough food/fluids to maintain a resident's health. (Level D)Corrected — March 24, 2025
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Provide safe and appropriate respiratory care for a resident when needed. (Level D)Corrected — March 24, 2025
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Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care. (Level D)Corrected — March 24, 2025
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Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. (Level D)Corrected — March 24, 2025
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Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (Level E)Corrected — March 24, 2025
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Provide and implement an infection prevention and control program. (Level F)Corrected — March 24, 2025
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Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. (Level F)Corrected — March 24, 2025
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Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (Level E)Corrected — March 24, 2025
Hilo Benioff Medical Center is a 52-bed nursing home in Hilo, Hawaii. It holds a 4-star CMS overall rating. Total nurse staffing is 5.2 hours per resident day, above the Hawaii average of 4.5. Its most recent inspection, in February 2025, cited 15 deficiencies, none of them severe.
This facility shows a genuine staffing strength with stronger-than-average nurse coverage, which supports more hands-on care. However, the recent inspection noted multiple non-severe deficiencies tied to residents’ rights, care planning, and help with daily activities — it’s reasonable to ask what specific changes the facility has made to address those issues and how they ensure they won’t recur.
Frequently Asked Questions
Is HILO BENIOFF MEDICAL CENTER Medicare and Medicaid certified?
HILO BENIOFF MEDICAL CENTER is Medicare certified and Medicaid certified according to CMS data.
What is HILO BENIOFF MEDICAL CENTER's CMS star rating?
HILO BENIOFF MEDICAL CENTER has an overall CMS rating of 4 out of 5 stars.
How is staffing at HILO BENIOFF MEDICAL CENTER?
HILO BENIOFF MEDICAL CENTER reports 5.2026 total nurse hours per resident day.
Has HILO BENIOFF MEDICAL CENTER had health inspection deficiencies?
On its most recent inspection, HILO BENIOFF MEDICAL CENTER had 15 total deficiencies, including 0 classified as severe.
How many beds does HILO BENIOFF MEDICAL CENTER have?
HILO BENIOFF MEDICAL CENTER has 52 certified beds.
Nearby Nursing Homes
- HALE ANUENUE RESTORATIVE CARE — 3/5 — 0.0 mi
- YUKIO OKUTSU STATE VETERANS HOME — 3/5 — 0.0 mi
- LEGACY HILO REHABILITATION & NURSING CENTER — 3/5 — 0.9 mi
- LIFE CARE CENTER OF HILO — 3/5 — 2.7 mi
Data Source
This information is sourced from official CMS (Centers for Medicare & Medicaid Services) public datasets.
CMS Provider Information updated May 1, 2026.
CMS Survey Summary updated May 1, 2026.
CMS Health Deficiencies updated May 1, 2026.
CareQED last updated June 21, 2026.