Hillcrest Nursing and Rehabilitation Community — Nursing Home in North Muskegon, MI

695 Mitzi Street, North Muskegon, MI, 49445 | 2317441641

CMS Five-Star Rating

★★★☆☆ 3/5

Based on health inspections, staffing, and quality measures

Facility Overview

Medicare Medicaid
Certified Beds39
Average Residents/Day35.0
CMS Certification Number235522

Staffing Levels

Hours Per Resident Day (HPRD)

Total Nurse Staffing 3.68 HPRD
RN Staffing 0.70 HPRD

Health Inspection Findings & Deficiencies

Most Recent Inspection December 4, 2025
Total Deficiencies 4

Hillcrest Nursing and Rehabilitation Community had 4 health inspection deficiencies on its most recent inspection (December 4, 2025).

Inspection Findings — December 4, 2025

  • Ensure services provided by the nursing facility meet professional standards of quality. (Level E)
    Corrected — January 21, 2026
  • Ensure medication error rates are not 5 percent or greater. (Level D)
    Corrected — January 21, 2026
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (Level E)
    Corrected — January 21, 2026
  • Provide and implement an infection prevention and control program. (Level E)
    Corrected — January 21, 2026
CareQED Analysis

Hillcrest Nursing and Rehabilitation Community is a 39-bed nursing home in North Muskegon, Michigan. It holds a 3-star CMS overall rating. Total nurse staffing is 3.7 hours per resident day, below the Michigan average of 4. Its most recent inspection, in December 2025, cited 4 deficiencies, none of them severe.

The recent survey noted several care and infection-control issues but did not result in any high-severity citations, which suggests problems were identified without immediate critical findings. A key question is what specific steps the facility has taken to address gaps in daily nursing coverage, consistent care practices (including feeding-tube management) and their infection-prevention program.

Frequently Asked Questions

Is Hillcrest Nursing and Rehabilitation Community Medicare and Medicaid certified?

Hillcrest Nursing and Rehabilitation Community is Medicare certified and Medicaid certified according to CMS data.

What is Hillcrest Nursing and Rehabilitation Community's CMS star rating?

Hillcrest Nursing and Rehabilitation Community has an overall CMS rating of 3 out of 5 stars.

How is staffing at Hillcrest Nursing and Rehabilitation Community?

Hillcrest Nursing and Rehabilitation Community reports 3.67756 total nurse hours per resident day.

Has Hillcrest Nursing and Rehabilitation Community had health inspection deficiencies?

On its most recent inspection, Hillcrest Nursing and Rehabilitation Community had 4 total deficiencies, including 0 classified as severe.

How many beds does Hillcrest Nursing and Rehabilitation Community have?

Hillcrest Nursing and Rehabilitation Community has 39 certified beds.

Data Source

This information is sourced from official CMS (Centers for Medicare & Medicaid Services) public datasets.

CMS Provider Information updated May 1, 2026.

CMS Survey Summary updated May 1, 2026.

CMS Health Deficiencies updated May 1, 2026.

CareQED last updated June 22, 2026.

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