HIGHLANDS, THE — Nursing Home in FITCHBURG, MA

335 NICHOLS ROAD, FITCHBURG, MA, 01420 | 9783434411

CMS Five-Star Rating

★★★★★ 5/5

Based on health inspections, staffing, and quality measures

Facility Overview

Medicare Medicaid
Certified Beds168
Average Residents/Day156.9
CMS Certification Number225315

Staffing Levels

Hours Per Resident Day (HPRD)

Total Nurse Staffing 3.82 HPRD
RN Staffing 0.44 HPRD

Health Inspection Findings & Deficiencies

Most Recent Inspection November 25, 2025
Total Deficiencies 7

HIGHLANDS, THE had 7 health inspection deficiencies on its most recent inspection (November 25, 2025).

Inspection Findings — November 25, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (Level D)
    Corrected — December 19, 2025
  • Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. (Level D)
    Corrected — December 19, 2025
  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. (Level D)
    Corrected — December 19, 2025
  • Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. (Level D)
    Corrected — December 19, 2025
  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. (Level E)
    Corrected — December 19, 2025
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (Level D)
    Corrected — December 19, 2025
  • Provide and implement an infection prevention and control program. (Level E)
    Corrected — December 19, 2025
CareQED Analysis

Highlands, the is a 168-bed nursing home in Fitchburg, Massachusetts. It holds a 5-star CMS overall rating. Total nurse staffing is 3.8 hours per resident day, below the Massachusetts average of 3.9. Its most recent inspection, in November 2025, cited 7 deficiencies, none of them severe.

The facility's high overall CMS rating is a clear strength to note. Given the recent inspection cited multiple deficiencies around care planning, nutrition/hydration, continence/UTI prevention and timely lab follow-up, ask what specific corrective actions and monitoring they have put in place to fix those care-process issues.

Frequently Asked Questions

Is HIGHLANDS, THE Medicare and Medicaid certified?

HIGHLANDS, THE is Medicare certified and Medicaid certified according to CMS data.

What is HIGHLANDS, THE's CMS star rating?

HIGHLANDS, THE has an overall CMS rating of 5 out of 5 stars.

How is staffing at HIGHLANDS, THE?

HIGHLANDS, THE reports 3.82051 total nurse hours per resident day.

Has HIGHLANDS, THE had health inspection deficiencies?

On its most recent inspection, HIGHLANDS, THE had 7 total deficiencies, including 0 classified as severe.

How many beds does HIGHLANDS, THE have?

HIGHLANDS, THE has 168 certified beds.

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Data Source

This information is sourced from official CMS (Centers for Medicare & Medicaid Services) public datasets.

CMS Provider Information updated May 1, 2026.

CMS Survey Summary updated May 1, 2026.

CMS Health Deficiencies updated May 1, 2026.

CareQED last updated June 22, 2026.

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