Highland House Rehabilitation and Healthcare — Nursing Home in Fayetteville, NC

1700 Pamalee Drive, Fayetteville, NC, 28301 | 9104882295

CMS Five-Star Rating

★☆☆☆☆ 1/5

Based on health inspections, staffing, and quality measures

Facility Overview

Medicare Medicaid
Certified Beds106
Average Residents/Day74.9
CMS Certification Number345353

Staffing Levels

Hours Per Resident Day (HPRD)

Total Nurse Staffing 3.27 HPRD
RN Staffing 0.25 HPRD

Health Inspection Findings & Deficiencies

Most Recent Inspection March 13, 2026
Total Deficiencies 6

Highland House Rehabilitation and Healthcare had 6 health inspection deficiencies on its most recent inspection (March 13, 2026).

Inspection Findings — March 13, 2026

  • Protect each resident from the wrongful use of the resident's belongings or money. (Level D)
    Corrected — April 10, 2026
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing. (Level D)
    Corrected — April 10, 2026
  • Ensure each resident receives an accurate assessment. (Level D)
    Corrected — April 10, 2026
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (Level D)
    Corrected — April 10, 2026
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (Level D)
    Corrected — April 10, 2026
  • Assist a resident in gaining access to vision and hearing services. (Level D)
    Corrected — April 10, 2026
CareQED Analysis

Highland House Rehabilitation and Healthcare is a 106-bed nursing home in Fayetteville, North Carolina. It holds a 1-star CMS overall rating. Total nurse staffing is 3.3 hours per resident day, below the North Carolina average of 3.8. Its most recent inspection, in March 2026, cited 6 deficiencies, none of them severe.

The facility’s most recent problems, while numerous, did not include any severe-level citations, which is at least a modest positive sign. However, the home shows multiple quality and safety concerns—especially around assessments, pressure-ulcer care, supervision, and residents’ rights—and lower-than-average nurse staffing, so you should ask what specific changes they have made to address those issues and improve day-to-day care.

Frequently Asked Questions

Is Highland House Rehabilitation and Healthcare Medicare and Medicaid certified?

Highland House Rehabilitation and Healthcare is Medicare certified and Medicaid certified according to CMS data.

What is Highland House Rehabilitation and Healthcare's CMS star rating?

Highland House Rehabilitation and Healthcare has an overall CMS rating of 1 out of 5 stars.

How is staffing at Highland House Rehabilitation and Healthcare?

Highland House Rehabilitation and Healthcare reports 3.27155 total nurse hours per resident day.

Has Highland House Rehabilitation and Healthcare had health inspection deficiencies?

On its most recent inspection, Highland House Rehabilitation and Healthcare had 6 total deficiencies, including 0 classified as severe.

How many beds does Highland House Rehabilitation and Healthcare have?

Highland House Rehabilitation and Healthcare has 106 certified beds.

Data Source

This information is sourced from official CMS (Centers for Medicare & Medicaid Services) public datasets.

CMS Provider Information updated May 1, 2026.

CMS Survey Summary updated May 1, 2026.

CMS Health Deficiencies updated May 1, 2026.

CareQED last updated June 22, 2026.

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