HERITAGE MANOR WEST — Nursing Home in SHREVEPORT, LA

7060 COTTONWOOD BLVD, SHREVEPORT, LA, 71129 | 3186861400

CMS Five-Star Rating

★★★★☆ 4/5

Based on health inspections, staffing, and quality measures

Facility Overview

Medicare Medicaid
Certified Beds140
Average Residents/Day109.5
CMS Certification Number195447

Staffing Levels

Hours Per Resident Day (HPRD)

Total Nurse Staffing 3.84 HPRD
RN Staffing 0.31 HPRD

Health Inspection Findings & Deficiencies

Most Recent Inspection January 8, 2025
Total Deficiencies 5

HERITAGE MANOR WEST had 5 health inspection deficiencies on its most recent inspection (January 8, 2025).

Inspection Findings — January 8, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (Level E)
    Corrected — January 31, 2025
  • Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. (Level D)
    Corrected — January 31, 2025
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (Level E)
    Corrected — January 31, 2025
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals. (Level E)
    Corrected — January 31, 2025
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing. (Level E)
    Corrected — January 31, 2025
CareQED Analysis

Heritage Manor West is a 140-bed nursing home in Shreveport, Louisiana. It holds a 4-star CMS overall rating. Total nurse staffing is 3.8 hours per resident day, above the Louisiana average of 3.8. Its most recent inspection, in January 2025, cited 5 deficiencies, none of them severe.

This facility shows solid overall quality and relatively strong nurse staffing compared with other homes in the state, which can support reliable day-to-day care. However, the inspection identified problems with care planning and with meeting residents’ daily care needs — including pressure ulcer prevention and assistance with activities of daily living — so you’ll want to ask how the home ensures care plans are complete and consistently followed.

Frequently Asked Questions

Is HERITAGE MANOR WEST Medicare and Medicaid certified?

HERITAGE MANOR WEST is Medicare certified and Medicaid certified according to CMS data.

What is HERITAGE MANOR WEST's CMS star rating?

HERITAGE MANOR WEST has an overall CMS rating of 4 out of 5 stars.

How is staffing at HERITAGE MANOR WEST?

HERITAGE MANOR WEST reports 3.84014 total nurse hours per resident day.

Has HERITAGE MANOR WEST had health inspection deficiencies?

On its most recent inspection, HERITAGE MANOR WEST had 5 total deficiencies, including 0 classified as severe.

How many beds does HERITAGE MANOR WEST have?

HERITAGE MANOR WEST has 140 certified beds.

Data Source

This information is sourced from official CMS (Centers for Medicare & Medicaid Services) public datasets.

CMS Provider Information updated May 1, 2026.

CMS Survey Summary updated May 1, 2026.

CMS Health Deficiencies updated May 1, 2026.

CareQED last updated June 22, 2026.

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