HERITAGE HALL-RICH CREEK — Nursing Home in RICH CREEK, VA
CMS Five-Star Rating
Based on health inspections, staffing, and quality measures
Facility Overview
| Certified Beds | 120 |
|---|---|
| Average Residents/Day | 99.1 |
| CMS Certification Number | 495371 |
Staffing Levels
Hours Per Resident Day (HPRD)
| Total Nurse Staffing | 3.63 HPRD |
|---|---|
| RN Staffing | 0.39 HPRD |
Health Inspection Findings & Deficiencies
HERITAGE HALL-RICH CREEK had 10 health inspection deficiencies on its most recent inspection (March 14, 2024).
Inspection Findings — March 14, 2024
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Ensure each resident receives an accurate assessment. (Level D)Corrected — May 15, 2024
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Provide appropriate treatment and care according to orders, resident’s preferences and goals. (Level D)Corrected — May 15, 2024
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Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (Level D)Corrected — May 15, 2024
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Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. (Level D)Corrected — May 15, 2024
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Ensure medication error rates are not 5 percent or greater. (Level D)Corrected — May 15, 2024
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Provide special eating equipment and utensils for residents who need them and appropriate assistance. (Level D)Corrected — May 15, 2024
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Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (Level D)Corrected — May 15, 2024
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Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. (Level C)Corrected — May 15, 2024
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Provide a neutral and fair arbitration process and agree to arbitrator and venue. (Level C)Corrected — May 15, 2024
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Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. (Level E)Corrected — May 15, 2024
Heritage Hall-Rich Creek is a 120-bed nursing home in Rich Creek, Virginia. It holds a 4-star CMS overall rating. Total nurse staffing is 3.6 hours per resident day, below the Virginia average of 3.8. Its most recent inspection, in March 2024, cited 10 deficiencies, none of them severe.
Bottom line: The facility has a relatively high overall rating and its most recent inspection did not find any severe deficiencies. You may want to ask what specific steps the facility has taken to strengthen its medication management and pharmacist review processes, since several recent findings focused on pharmacy oversight and medication errors.
Frequently Asked Questions
Is HERITAGE HALL-RICH CREEK Medicare and Medicaid certified?
HERITAGE HALL-RICH CREEK is Medicare certified and Medicaid certified according to CMS data.
What is HERITAGE HALL-RICH CREEK's CMS star rating?
HERITAGE HALL-RICH CREEK has an overall CMS rating of 4 out of 5 stars.
How is staffing at HERITAGE HALL-RICH CREEK?
HERITAGE HALL-RICH CREEK reports 3.63185 total nurse hours per resident day.
Has HERITAGE HALL-RICH CREEK had health inspection deficiencies?
On its most recent inspection, HERITAGE HALL-RICH CREEK had 10 total deficiencies, including 0 classified as severe.
How many beds does HERITAGE HALL-RICH CREEK have?
HERITAGE HALL-RICH CREEK has 120 certified beds.
Data Source
This information is sourced from official CMS (Centers for Medicare & Medicaid Services) public datasets.
CMS Provider Information updated May 1, 2026.
CMS Survey Summary updated May 1, 2026.
CMS Health Deficiencies updated May 1, 2026.
CareQED last updated June 22, 2026.