HERITAGE HALL BIG STONE GAP — Nursing Home in BIG STONE GAP, VA
CMS Five-Star Rating
Based on health inspections, staffing, and quality measures
Facility Overview
| Certified Beds | 180 |
|---|---|
| Average Residents/Day | 162.4 |
| CMS Certification Number | 495135 |
Staffing Levels
Hours Per Resident Day (HPRD)
| Total Nurse Staffing | 3.14 HPRD |
|---|---|
| RN Staffing | 0.34 HPRD |
Health Inspection Findings & Deficiencies
HERITAGE HALL BIG STONE GAP had 4 health inspection deficiencies on its most recent inspection (November 19, 2024), including 3 classified as severe.
Inspection Findings — November 19, 2024
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Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (Level G)Corrected — January 9, 2025
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Provide appropriate treatment and care according to orders, resident’s preferences and goals. (Level G)Corrected — January 9, 2025
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Ensure that residents are free from significant medication errors. (Level G)Corrected — January 9, 2025
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Provide and implement an infection prevention and control program. (Level D)Corrected — January 9, 2025
Heritage Hall Big Stone Gap is a 180-bed nursing home in Big Stone Gap, Virginia. It holds a 3-star CMS overall rating. Total nurse staffing is 3.1 hours per resident day, below the Virginia average of 3.8. Its most recent inspection, in November 2024, cited 4 deficiencies, 3 of them severe.
The facility shows an overall, middling quality rating compared with others in the area. You should ask how leadership is addressing the recent severe inspection findings—especially the problems with care planning, adequate nutrition and hydration, dialysis care, and resident protections—and what concrete changes and monitoring are in place.
Frequently Asked Questions
Is HERITAGE HALL BIG STONE GAP Medicare and Medicaid certified?
HERITAGE HALL BIG STONE GAP is Medicare certified and Medicaid certified according to CMS data.
What is HERITAGE HALL BIG STONE GAP's CMS star rating?
HERITAGE HALL BIG STONE GAP has an overall CMS rating of 3 out of 5 stars.
How is staffing at HERITAGE HALL BIG STONE GAP?
HERITAGE HALL BIG STONE GAP reports 3.1437 total nurse hours per resident day.
Has HERITAGE HALL BIG STONE GAP had health inspection deficiencies?
On its most recent inspection, HERITAGE HALL BIG STONE GAP had 4 total deficiencies, including 3 classified as severe.
How many beds does HERITAGE HALL BIG STONE GAP have?
HERITAGE HALL BIG STONE GAP has 180 certified beds.
Nearby Nursing Homes
- NORTON COMMUNITY HOSPITAL SNF UNIT — 4/5 — 7.2 mi
Data Source
This information is sourced from official CMS (Centers for Medicare & Medicaid Services) public datasets.
CMS Provider Information updated May 1, 2026.
CMS Survey Summary updated May 1, 2026.
CMS Health Deficiencies updated May 1, 2026.
CareQED last updated June 22, 2026.