HEARTWOOD EXTENDED HEALTHCARE — Nursing Home in TACOMA, WA

1649 EAST 72ND, TACOMA, WA, 98404 | 2534729027

CMS Five-Star Rating

★☆☆☆☆ 1/5

Based on health inspections, staffing, and quality measures

Facility Overview

Medicare Medicaid
Certified Beds120
Average Residents/Day85.4
CMS Certification Number505326

Staffing Levels

Hours Per Resident Day (HPRD)

Total Nurse Staffing 4.16 HPRD
RN Staffing 0.58 HPRD

Health Inspection Findings & Deficiencies

Most Recent Inspection March 30, 2026
Total Deficiencies 23 1 Severe

HEARTWOOD EXTENDED HEALTHCARE had 23 health inspection deficiencies on its most recent inspection (March 30, 2026), including 1 classified as severe.

Inspection Findings — March 30, 2026

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. (Level D)
    Corrected
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (Level D)
    Corrected
  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. (Level D)
    Corrected
  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. (Level E)
    Corrected
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (Level D)
    Corrected
  • Respond appropriately to all alleged violations. (Level D)
    Corrected
  • Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. (Level E)
    Corrected
  • Ensure each resident receives an accurate assessment. (Level E)
    Corrected
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (Level D)
    Corrected
  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (Level D)
    Corrected
  • Ensure services provided by the nursing facility meet professional standards of quality. (Level D)
    Corrected
  • Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. (Level D)
    Corrected
  • Provide care and assistance to perform activities of daily living for any resident who is unable. (Level D)
    Corrected
  • Assist a resident in gaining access to vision and hearing services. (Level D)
    Corrected
  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. (Level D)
    Corrected
  • Provide safe and appropriate respiratory care for a resident when needed. (Level D)
    Corrected
  • Provide safe, appropriate pain management for a resident who requires such services. (Level D)
    Corrected
  • Post nurse staffing information every day. (Level C)
    Corrected
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (Level D)
    Corrected
  • Provide or obtain dental services for each resident. (Level D)
    Corrected
  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. (Level F)
    Corrected
  • Provide and implement an infection prevention and control program. (Level F)
    Corrected
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (Level G)
    Corrected
CareQED Analysis

Heartwood Extended Healthcare is a 120-bed nursing home in Tacoma, Washington. It holds a 1-star CMS overall rating. Total nurse staffing is 4.2 hours per resident day, below the Washington average of 4.4. Its most recent inspection, in March 2026, cited 23 deficiencies, one of them severe.

The facility’s recent inspection history and the presence of a severe citation indicate significant regulatory concerns touching care practices, residents’ rights, safety, and abuse reporting. You should ask what specific corrective actions the facility has completed and how it plans to improve oversight and staffing to prevent similar problems from recurring.

Frequently Asked Questions

Is HEARTWOOD EXTENDED HEALTHCARE Medicare and Medicaid certified?

HEARTWOOD EXTENDED HEALTHCARE is Medicare certified and Medicaid certified according to CMS data.

What is HEARTWOOD EXTENDED HEALTHCARE's CMS star rating?

HEARTWOOD EXTENDED HEALTHCARE has an overall CMS rating of 1 out of 5 stars.

How is staffing at HEARTWOOD EXTENDED HEALTHCARE?

HEARTWOOD EXTENDED HEALTHCARE reports 4.15872 total nurse hours per resident day.

Has HEARTWOOD EXTENDED HEALTHCARE had health inspection deficiencies?

On its most recent inspection, HEARTWOOD EXTENDED HEALTHCARE had 23 total deficiencies, including 1 classified as severe.

How many beds does HEARTWOOD EXTENDED HEALTHCARE have?

HEARTWOOD EXTENDED HEALTHCARE has 120 certified beds.

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Data Source

This information is sourced from official CMS (Centers for Medicare & Medicaid Services) public datasets.

CMS Provider Information updated May 1, 2026.

CMS Survey Summary updated May 1, 2026.

CMS Health Deficiencies updated May 1, 2026.

CareQED last updated June 22, 2026.

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