HAVENWOOD-HERITAGE HEIGHTS — Nursing Home in CONCORD, NH
CMS Five-Star Rating
Based on health inspections, staffing, and quality measures
Facility Overview
| Certified Beds | 70 |
|---|---|
| Average Residents/Day | 67.3 |
| CMS Certification Number | 305016 |
Staffing Levels
Hours Per Resident Day (HPRD)
| Total Nurse Staffing | 4.71 HPRD |
|---|---|
| RN Staffing | 0.84 HPRD |
Health Inspection Findings & Deficiencies
HAVENWOOD-HERITAGE HEIGHTS had 2 health inspection deficiencies on its most recent inspection (March 13, 2025).
Inspection Findings — March 13, 2025
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Develop and implement policies and procedures for flu and pneumonia vaccinations. (Level E)Corrected — April 18, 2025
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Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. (Level D)Corrected — March 27, 2025
Havenwood-Heritage Heights is a 70-bed nursing home in Concord, New Hampshire. It holds a 5-star CMS overall rating. Total nurse staffing is 4.7 hours per resident day, above the New Hampshire average of 4. Its most recent inspection, in March 2025, cited 2 deficiencies, none of them severe.
This facility shows strong overall quality indicators and staffing that is above the state average, which suggests good day-to-day nursing coverage. Families should ask what specific steps the home has taken to strengthen its infection prevention and vaccination policies following the most recent inspection.
Frequently Asked Questions
Is HAVENWOOD-HERITAGE HEIGHTS Medicare and Medicaid certified?
HAVENWOOD-HERITAGE HEIGHTS is Medicare certified and Medicaid certified according to CMS data.
What is HAVENWOOD-HERITAGE HEIGHTS's CMS star rating?
HAVENWOOD-HERITAGE HEIGHTS has an overall CMS rating of 5 out of 5 stars.
How is staffing at HAVENWOOD-HERITAGE HEIGHTS?
HAVENWOOD-HERITAGE HEIGHTS reports 4.70651 total nurse hours per resident day.
Has HAVENWOOD-HERITAGE HEIGHTS had health inspection deficiencies?
On its most recent inspection, HAVENWOOD-HERITAGE HEIGHTS had 2 total deficiencies, including 0 classified as severe.
How many beds does HAVENWOOD-HERITAGE HEIGHTS have?
HAVENWOOD-HERITAGE HEIGHTS has 70 certified beds.
Nearby Nursing Homes
- Harris Hill Center, Genesis HealthCare — 2/5 — 2.1 mi
- PRESIDENTIAL OAKS — 4/5 — 2.5 mi
- PLEASANT VIEW CENTER — 1/5 — 2.9 mi
- EPSOM HEALTHCARE CENTER — 3/5 — 7.7 mi
Data Source
This information is sourced from official CMS (Centers for Medicare & Medicaid Services) public datasets.
CMS Provider Information updated May 1, 2026.
CMS Survey Summary updated May 1, 2026.
CMS Health Deficiencies updated May 1, 2026.
CareQED last updated June 22, 2026.