FOREST HILL HEALTH & REHABILITATION — Nursing Home in RICHMOND, VA

4403 FOREST HILL AVENUE, RICHMOND, VA, 23225 | 8042310231

CMS Five-Star Rating

★☆☆☆☆ 1/5

Based on health inspections, staffing, and quality measures

Facility Overview

Medicare Medicaid
Certified Beds174
Average Residents/Day127.9
CMS Certification Number495327

Staffing Levels

Hours Per Resident Day (HPRD)

Total Nurse Staffing 3.15 HPRD
RN Staffing 0.60 HPRD

Health Inspection Findings & Deficiencies

Most Recent Inspection February 5, 2025
Total Deficiencies 37 2 Severe

FOREST HILL HEALTH & REHABILITATION had 37 health inspection deficiencies on its most recent inspection (February 5, 2025), including 2 classified as severe.

Inspection Findings — February 5, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (Level D)
    Corrected — May 26, 2025
  • Allow residents to self-administer drugs if determined clinically appropriate. (Level D)
    Corrected — March 20, 2025
  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. (Level D)
    Corrected — March 20, 2025
  • Keep residents' personal and medical records private and confidential. (Level D)
    Corrected — March 20, 2025
  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. (Level D)
    Corrected — March 20, 2025
  • PASARR screening for Mental disorders or Intellectual Disabilities (Level D)
    Corrected — March 20, 2025
  • Ensure services provided by the nursing facility meet professional standards of quality. (Level D)
    Corrected — May 26, 2025
  • Assist a resident in gaining access to vision and hearing services. (Level D)
    Corrected — May 26, 2025
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing. (Level D)
    Corrected — March 20, 2025
  • Provide appropriate foot care. (Level D)
    Corrected — May 26, 2025
  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. (Level E)
    Corrected — March 20, 2025
  • Provide enough food/fluids to maintain a resident's health. (Level D)
    Corrected — March 20, 2025
  • Ensure that residents are free from significant medication errors. (Level D)
    Corrected — May 26, 2025
  • Provide or obtain dental services for each resident. (Level E)
    Corrected — March 20, 2025
  • Reasonably accommodate the needs and preferences of each resident. (Level E)
    Corrected — May 26, 2025
  • Honor the resident's right to manage his or her financial affairs. (Level D)
    Corrected — May 26, 2025
  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. (Level D)
    Corrected — March 20, 2025
  • Not prohibit or in any way discourage a resident from communicating with federal, state, or local officials. (Level D)
    Corrected — March 20, 2025
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (Level D)
    Corrected — March 20, 2025
  • Protect each resident from the wrongful use of the resident's belongings or money. (Level E)
    Corrected — March 20, 2025
  • Develop and implement policies and procedures to prevent abuse, neglect, and theft. (Level D)
    Corrected — March 20, 2025
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (Level D)
    Corrected — March 20, 2025
  • Respond appropriately to all alleged violations. (Level D)
    Corrected — March 20, 2025
  • Ensure each resident receives an accurate assessment. (Level D)
    Corrected — March 20, 2025
  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (Level E)
    Corrected — March 20, 2025
  • Provide care and assistance to perform activities of daily living for any resident who is unable. (Level D)
    Corrected — March 20, 2025
  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. (Level D)
    Corrected — May 26, 2025
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (Level D)
    Corrected — March 20, 2025
  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. (Level D)
    Corrected — March 20, 2025
  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. (Level D)
    Corrected — May 26, 2025
  • Provide and implement an infection prevention and control program. (Level D)
    Corrected — May 26, 2025
  • Provide bedrooms that don't allow residents to see each other when privacy is needed. (Level D)
    Corrected — March 20, 2025
  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. (Level F)
    Corrected — March 20, 2025
  • Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. (Level E)
    Corrected — March 20, 2025
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (Level K)
    Corrected — March 20, 2025
  • Administer the facility in a manner that enables it to use its resources effectively and efficiently. (Level K)
    Corrected — March 20, 2025
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (Level F)
    Corrected — March 20, 2025
CareQED Analysis

Forest Hill Health & Rehabilitation is a 174-bed nursing home in Richmond, Virginia. It holds a 1-star CMS overall rating. Total nurse staffing is 3.2 hours per resident day, below the Virginia average of 3.8. Its most recent inspection, in February 2025, cited 37 deficiencies, 2 of them severe.

Nothing in the report stands out as a clear strength; the facility has below-average staffing and a recent inspection found numerous deficiencies, including some severe ones. Ask what specific corrective actions, ongoing monitoring, and staffing or supervision changes the facility has put in place to address the cited care, safety, and abuse-prevention issues.

Frequently Asked Questions

Is FOREST HILL HEALTH & REHABILITATION Medicare and Medicaid certified?

FOREST HILL HEALTH & REHABILITATION is Medicare certified and Medicaid certified according to CMS data.

What is FOREST HILL HEALTH & REHABILITATION's CMS star rating?

FOREST HILL HEALTH & REHABILITATION has an overall CMS rating of 1 out of 5 stars.

How is staffing at FOREST HILL HEALTH & REHABILITATION?

FOREST HILL HEALTH & REHABILITATION reports 3.15001 total nurse hours per resident day.

Has FOREST HILL HEALTH & REHABILITATION had health inspection deficiencies?

On its most recent inspection, FOREST HILL HEALTH & REHABILITATION had 37 total deficiencies, including 2 classified as severe.

How many beds does FOREST HILL HEALTH & REHABILITATION have?

FOREST HILL HEALTH & REHABILITATION has 174 certified beds.

Data Source

This information is sourced from official CMS (Centers for Medicare & Medicaid Services) public datasets.

CMS Provider Information updated May 1, 2026.

CMS Survey Summary updated May 1, 2026.

CMS Health Deficiencies updated May 1, 2026.

CareQED last updated June 22, 2026.

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