Crown Haven Health and Rehabilitation — Nursing Home in Charlotte, NC

620 Tom Hunter Road, Charlotte, NC, 28213 | 7045985136

CMS Five-Star Rating

★☆☆☆☆ 1/5

Based on health inspections, staffing, and quality measures

Facility Overview

Medicare Medicaid
Certified Beds120
Average Residents/Day87.4
CMS Certification Number345388

Staffing Levels

Hours Per Resident Day (HPRD)

Total Nurse Staffing 3.13 HPRD
RN Staffing 0.34 HPRD

Health Inspection Findings & Deficiencies

Most Recent Inspection July 3, 2025
Total Deficiencies 6 1 Severe

Crown Haven Health and Rehabilitation had 6 health inspection deficiencies on its most recent inspection (July 3, 2025), including 1 classified as severe.

Inspection Findings — July 3, 2025

  • Ensure that residents are fully informed and understand their health status, care and treatments. (Level D)
    Corrected — July 30, 2025
  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. (Level D)
    Corrected — July 30, 2025
  • Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. (Level J)
    Corrected — July 30, 2025
  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (Level D)
    Corrected — July 30, 2025
  • Ensure services provided by the nursing facility meet professional standards of quality. (Level D)
    Corrected — July 30, 2025
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (Level D)
    Corrected — July 30, 2025
CareQED Analysis

Crown Haven Health and Rehabilitation is a 120-bed nursing home in Charlotte, North Carolina. It holds a 1-star CMS overall rating. Total nurse staffing is 3.1 hours per resident day, below the North Carolina average of 3.8. Its most recent inspection, in July 2025, cited 6 deficiencies, one of them severe.

There aren’t clear strengths highlighted; the facility has multiple recent deficiencies, including one severe citation, and staffing is weaker than the state average. Ask what specific steps the facility has taken to improve staffing levels and to correct the cited problems in care planning, communication, transfers, supervision, and overall quality.

Frequently Asked Questions

Is Crown Haven Health and Rehabilitation Medicare and Medicaid certified?

Crown Haven Health and Rehabilitation is Medicare certified and Medicaid certified according to CMS data.

What is Crown Haven Health and Rehabilitation's CMS star rating?

Crown Haven Health and Rehabilitation has an overall CMS rating of 1 out of 5 stars.

How is staffing at Crown Haven Health and Rehabilitation?

Crown Haven Health and Rehabilitation reports 3.13392 total nurse hours per resident day.

Has Crown Haven Health and Rehabilitation had health inspection deficiencies?

On its most recent inspection, Crown Haven Health and Rehabilitation had 6 total deficiencies, including 1 classified as severe.

How many beds does Crown Haven Health and Rehabilitation have?

Crown Haven Health and Rehabilitation has 120 certified beds.

Data Source

This information is sourced from official CMS (Centers for Medicare & Medicaid Services) public datasets.

CMS Provider Information updated May 1, 2026.

CMS Survey Summary updated May 1, 2026.

CMS Health Deficiencies updated May 1, 2026.

CareQED last updated June 22, 2026.

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