COMPLETE CARE AT OAK RIDGE LLC — Nursing Home in CHARLESTON, WV
CMS Five-Star Rating
Based on health inspections, staffing, and quality measures
Facility Overview
| Certified Beds | 74 |
|---|---|
| Average Residents/Day | 70.1 |
| CMS Certification Number | 515174 |
Staffing Levels
Hours Per Resident Day (HPRD)
| Total Nurse Staffing | 3.59 HPRD |
|---|---|
| RN Staffing | 0.92 HPRD |
Health Inspection Findings & Deficiencies
COMPLETE CARE AT OAK RIDGE LLC had 10 health inspection deficiencies on its most recent inspection (June 5, 2025).
Inspection Findings — June 5, 2025
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Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. (Level E)Corrected — June 21, 2025
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Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. (Level E)Corrected — June 21, 2025
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Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. (Level D)Corrected — June 21, 2025
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Provide appropriate treatment and care according to orders, resident’s preferences and goals. (Level D)Corrected — June 21, 2025
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Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (Level D)Corrected — June 21, 2025
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Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. (Level C)Corrected — June 21, 2025
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Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration. (Level D)Corrected — June 21, 2025
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Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (Level E)Corrected — June 21, 2025
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Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (Level D)Corrected — June 21, 2025
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Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. (Level D)Corrected — June 21, 2025
Complete Care at Oak Ridge LLC is a 74-bed nursing home in Charleston, West Virginia. It holds a 3-star CMS overall rating. Total nurse staffing is 3.6 hours per resident day, below the West Virginia average of 3.7. Its most recent inspection, in June 2025, cited 10 deficiencies, none of them severe.
This is a mid-range facility that had multiple citation areas at its last inspection but none of the deficiencies were classified as severe. A relative strength is that the deficiencies did not include high-severity findings. You may want to ask how the facility has changed policies and practices to protect residents’ rights and handle grievances moving forward.
Frequently Asked Questions
Is COMPLETE CARE AT OAK RIDGE LLC Medicare and Medicaid certified?
COMPLETE CARE AT OAK RIDGE LLC is Medicare certified and Medicaid certified according to CMS data.
What is COMPLETE CARE AT OAK RIDGE LLC's CMS star rating?
COMPLETE CARE AT OAK RIDGE LLC has an overall CMS rating of 3 out of 5 stars.
How is staffing at COMPLETE CARE AT OAK RIDGE LLC?
COMPLETE CARE AT OAK RIDGE LLC reports 3.5876 total nurse hours per resident day.
Has COMPLETE CARE AT OAK RIDGE LLC had health inspection deficiencies?
On its most recent inspection, COMPLETE CARE AT OAK RIDGE LLC had 10 total deficiencies, including 0 classified as severe.
How many beds does COMPLETE CARE AT OAK RIDGE LLC have?
COMPLETE CARE AT OAK RIDGE LLC has 74 certified beds.
Nearby Nursing Homes
- THOMAS HOSPITALS SKILLED NURSING UNIT — 5/5 — 1.2 mi
- ARTHUR B HODGES CENTER, THE — 4/5 — 2.0 mi
- CHARLESTON HEALTHCARE CENTER — 3/5 — 2.3 mi
- MEADOWBROOK ACRES — 4/5 — 2.9 mi
- Dunbar Center — 1/5 — 5.8 mi
- VALLEY CENTER — 4/5 — 7.5 mi
Data Source
This information is sourced from official CMS (Centers for Medicare & Medicaid Services) public datasets.
CMS Provider Information updated May 1, 2026.
CMS Survey Summary updated May 1, 2026.
CMS Health Deficiencies updated May 1, 2026.
CareQED last updated June 22, 2026.