COMPLETE CARE AT HERITAGE LLC — Nursing Home in DUNDALK, MD
CMS Five-Star Rating
Based on health inspections, staffing, and quality measures
Facility Overview
| Certified Beds | 177 |
|---|---|
| Average Residents/Day | 146.8 |
| CMS Certification Number | 215135 |
Staffing Levels
Hours Per Resident Day (HPRD)
| Total Nurse Staffing | 3.28 HPRD |
|---|---|
| RN Staffing | 0.74 HPRD |
Health Inspection Findings & Deficiencies
COMPLETE CARE AT HERITAGE LLC had 5 health inspection deficiencies on its most recent inspection (February 25, 2026).
Inspection Findings — February 25, 2026
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Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (Level D)Corrected
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Ensure each resident receives an accurate assessment. (Level E)Corrected — March 31, 2026
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Provide care and assistance to perform activities of daily living for any resident who is unable. (Level D)Corrected — March 31, 2026
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Provide appropriate treatment and care according to orders, resident’s preferences and goals. (Level D)Corrected — March 31, 2026
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Provide safe and appropriate respiratory care for a resident when needed. (Level D)Corrected — March 31, 2026
Complete Care at Heritage LLC is a 177-bed nursing home in Dundalk, Maryland. It holds a 2-star CMS overall rating. Total nurse staffing is 3.3 hours per resident day, below the Maryland average of 3.9. Its most recent inspection, in February 2026, cited 5 deficiencies, none of them severe. CMS has flagged this facility with an abuse icon.
A positive sign is that the most recent inspection found issues but did not identify any severe deficiencies. On the other hand, the facility carries an abuse flag, which is worth asking about — specifically the circumstances that led to that flag and what measures are now in place to protect residents.
Frequently Asked Questions
Is COMPLETE CARE AT HERITAGE LLC Medicare and Medicaid certified?
COMPLETE CARE AT HERITAGE LLC is Medicare certified and Medicaid certified according to CMS data.
What is COMPLETE CARE AT HERITAGE LLC's CMS star rating?
COMPLETE CARE AT HERITAGE LLC has an overall CMS rating of 2 out of 5 stars.
How is staffing at COMPLETE CARE AT HERITAGE LLC?
COMPLETE CARE AT HERITAGE LLC reports 3.28247 total nurse hours per resident day.
Has COMPLETE CARE AT HERITAGE LLC had health inspection deficiencies?
On its most recent inspection, COMPLETE CARE AT HERITAGE LLC had 5 total deficiencies, including 0 classified as severe.
How many beds does COMPLETE CARE AT HERITAGE LLC have?
COMPLETE CARE AT HERITAGE LLC has 177 certified beds.
Nearby Nursing Homes
- FUTURE CARE NORTHPOINT — 5/5 — 1.0 mi
- FUTURE CARE CANTON HARBOR — 4/5 — 2.9 mi
- AUTUMN LAKE HEALTHCARE POST-ACUTE CARE CENTER — 3/5 — 3.4 mi
- AUTUMN LAKE HEALTHCARE AT RIVERVIEW — 5/5 — 3.6 mi
- ROSSVILLE REHABILITATION AND HEALTHCARE CENTER — 2/5 — 4.5 mi
- AUTUMN LAKE HEALTHCARE AT OVERLEA — 1/5 — 4.7 mi
Data Source
This information is sourced from official CMS (Centers for Medicare & Medicaid Services) public datasets.
CMS Provider Information updated May 1, 2026.
CMS Survey Summary updated May 1, 2026.
CMS Health Deficiencies updated May 1, 2026.
CareQED last updated June 22, 2026.