Cleveland Pines — Nursing Home in Shelby, NC
CMS Five-Star Rating
Based on health inspections, staffing, and quality measures
Facility Overview
| Certified Beds | 120 |
|---|---|
| Average Residents/Day | 104.1 |
| CMS Certification Number | 345282 |
Staffing Levels
Hours Per Resident Day (HPRD)
| Total Nurse Staffing | 3.41 HPRD |
|---|---|
| RN Staffing | 0.44 HPRD |
Health Inspection Findings & Deficiencies
Cleveland Pines had 7 health inspection deficiencies on its most recent inspection (November 18, 2025).
Inspection Findings — November 18, 2025
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Develop and implement policies and procedures to prevent abuse, neglect, and theft. (Level D)Corrected — December 16, 2025
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Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. (Level D)Corrected — December 16, 2025
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Provide appropriate foot care. (Level E)Corrected — December 16, 2025
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Provide safe and appropriate respiratory care for a resident when needed. (Level D)Corrected — December 16, 2025
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Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. (Level E)Corrected — December 16, 2025
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Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (Level D)Corrected
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Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (Level D)Corrected — December 16, 2025
Cleveland Pines is a 120-bed nursing home in Shelby, North Carolina. It holds a 4-star CMS overall rating. Total nurse staffing is 3.4 hours per resident day, below the North Carolina average of 3.8. Its most recent inspection, in November 2025, cited 7 deficiencies, none of them severe.
The facility has a relatively strong overall quality rating compared with many peers, which suggests generally acceptable performance. You should ask how management has responded to the multiple deficiencies from the last inspection—especially steps taken around abuse-prevention policies, care coordination, and the specific clinical areas cited—and whether staffing levels or practices have changed to support those fixes.
Frequently Asked Questions
Is Cleveland Pines Medicare and Medicaid certified?
Cleveland Pines is Medicare certified and Medicaid certified according to CMS data.
What is Cleveland Pines's CMS star rating?
Cleveland Pines has an overall CMS rating of 4 out of 5 stars.
How is staffing at Cleveland Pines?
Cleveland Pines reports 3.41419 total nurse hours per resident day.
Has Cleveland Pines had health inspection deficiencies?
On its most recent inspection, Cleveland Pines had 7 total deficiencies, including 0 classified as severe.
How many beds does Cleveland Pines have?
Cleveland Pines has 120 certified beds.
Nearby Nursing Homes
- Peak Resources- Shelby — 4/5 — 0.9 mi
- White Oak Manor-Shelby — 2/5 — 1.5 mi
- Carolina Care Health and Rehabilitation — 5/5 — 9.7 mi
Data Source
This information is sourced from official CMS (Centers for Medicare & Medicaid Services) public datasets.
CMS Provider Information updated May 1, 2026.
CMS Survey Summary updated May 1, 2026.
CMS Health Deficiencies updated May 1, 2026.
CareQED last updated June 22, 2026.