CIVITA CARE CENTER AT WEST RIVER — Nursing Home in MILFORD, CT
CMS Five-Star Rating
Based on health inspections, staffing, and quality measures
Facility Overview
| Certified Beds | 120 |
|---|---|
| Average Residents/Day | 110.4 |
| CMS Certification Number | 075377 |
Staffing Levels
Hours Per Resident Day (HPRD)
| Total Nurse Staffing | 3.61 HPRD |
|---|---|
| RN Staffing | 0.71 HPRD |
Health Inspection Findings & Deficiencies
CIVITA CARE CENTER AT WEST RIVER had 12 health inspection deficiencies on its most recent inspection (January 29, 2025).
Inspection Findings — January 29, 2025
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Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (Level D)Corrected — February 25, 2025
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Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. (Level D)Corrected — February 25, 2025
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Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (Level D)Corrected — February 25, 2025
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Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. (Level D)Corrected — February 25, 2025
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Provide appropriate treatment and care according to orders, resident’s preferences and goals. (Level D)Corrected — February 25, 2025
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Provide appropriate pressure ulcer care and prevent new ulcers from developing. (Level D)Corrected — March 1, 2025
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Provide enough food/fluids to maintain a resident's health. (Level D)Corrected — February 25, 2025
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Provide safe, appropriate dialysis care/services for a resident who requires such services. (Level D)Corrected — February 25, 2025
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Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. (Level D)Corrected — February 25, 2025
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Provide special eating equipment and utensils for residents who need them and appropriate assistance. (Level D)Corrected — February 25, 2025
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Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. (Level E)Corrected — February 25, 2025
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Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. (Level E)Corrected — March 1, 2025
Civita Care Center at West River is a 120-bed nursing home in Milford, Connecticut. It holds a 4-star CMS overall rating. Total nurse staffing is 3.6 hours per resident day, below the Connecticut average of 3.8. Its most recent inspection, in January 2025, cited 12 deficiencies, none of them severe.
The facility shows a solid overall rating, which suggests generally acceptable performance across inspection, staffing, and quality measures. You should ask about the recent inspection findings related to pressure ulcer care, nutrition, residents’ rights, and nurse aide training to understand what changes were made and whether those issues have been fully addressed.
Frequently Asked Questions
Is CIVITA CARE CENTER AT WEST RIVER Medicare and Medicaid certified?
CIVITA CARE CENTER AT WEST RIVER is Medicare certified and Medicaid certified according to CMS data.
What is CIVITA CARE CENTER AT WEST RIVER's CMS star rating?
CIVITA CARE CENTER AT WEST RIVER has an overall CMS rating of 4 out of 5 stars.
How is staffing at CIVITA CARE CENTER AT WEST RIVER?
CIVITA CARE CENTER AT WEST RIVER reports 3.61176 total nurse hours per resident day.
Has CIVITA CARE CENTER AT WEST RIVER had health inspection deficiencies?
On its most recent inspection, CIVITA CARE CENTER AT WEST RIVER had 12 total deficiencies, including 0 classified as severe.
How many beds does CIVITA CARE CENTER AT WEST RIVER have?
CIVITA CARE CENTER AT WEST RIVER has 120 certified beds.
Nearby Nursing Homes
- CIVITA CARE CENTER AT MILFORD — 1/5 — 1.2 mi
- MILFORD HEALTH CARE CENTER INC — 5/5 — 2.3 mi
- LORD CHAMBERLAIN NURSING & REHABILITATION CENTER — 2/5 — 2.6 mi
- LORD CHAMBERLAIN MANOR — 2/5 — 2.6 mi
- ORANGE HEALTH CARE CENTER — 5/5 — 4.0 mi
- MASONICARE AT BISHOP WICKE HEALTH & REHABILITATION — 4/5 — 4.1 mi
Data Source
This information is sourced from official CMS (Centers for Medicare & Medicaid Services) public datasets.
CMS Provider Information updated May 1, 2026.
CMS Survey Summary updated May 1, 2026.
CMS Health Deficiencies updated May 1, 2026.
CareQED last updated June 21, 2026.